Adding Phisical Hosting

[NimaM]

Hi there,
I am running plesk 8.3 on Windows server 2003. When I add a new domain and I want to create phisical hosting fot it I get this error message:

Unable to update hosting preferences: Update FTP user failed: ftpmng --update-user failed: Virtual host Home on IP address 213.165.88.55 already exists

Please help me with the issue.

 

[virajn]

Hi,

Do you have any website configured on 213.165.88.55 with the same name? or user? If so, try deleing that specific website & then add the hosting. Also, you can try switching the IP address for this specific account.