Hello Everyone!
I recently updated to plesk 12.5 (centos 7), and seems be I'm now unable to add some type of subdomains,
I already followed this KB: http://kb.odin.com/en/1365 but I don't have any entry in the DNS before traying to add the subdomain
lets say I have domain.tld and I want add a subdomain called test.domain.tld, so I enter into Subscription panel and I click add Subdomain, I insert test and when I press OK, plesk return to the subscription page with the error: Error: DNS record already exists. checking the DNS entry, I can found plesk successfully added an A record to test.domain.tld (not existing before)
/var/log/plesk/panel.log
So i cancel the DNS record (not only from the panel but also directly into db) and try again, and I have the same problem, I tried many names not just "test". and many domains, I have this problem everywhere. the only thing works, is if I use the wildcard * as a subdomain, in this case is successfully added (??!!).
so basically I'm unable to add new subdomains...
any idea ?
I recently updated to plesk 12.5 (centos 7), and seems be I'm now unable to add some type of subdomains,
I already followed this KB: http://kb.odin.com/en/1365 but I don't have any entry in the DNS before traying to add the subdomain
lets say I have domain.tld and I want add a subdomain called test.domain.tld, so I enter into Subscription panel and I click add Subdomain, I insert test and when I press OK, plesk return to the subscription page with the error: Error: DNS record already exists. checking the DNS entry, I can found plesk successfully added an A record to test.domain.tld (not existing before)
/var/log/plesk/panel.log
Code:
[2015-11-24 17:06:30] ERR [panel] DNS record already exists.
[2015-11-24 17:10:10] ERR [1] DNS record already exists.
So i cancel the DNS record (not only from the panel but also directly into db) and try again, and I have the same problem, I tried many names not just "test". and many domains, I have this problem everywhere. the only thing works, is if I use the wildcard * as a subdomain, in this case is successfully added (??!!).
so basically I'm unable to add new subdomains...
any idea ?