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Admin password recovery

Notpleased

New Pleskian
I have forgotten my admin password for Plesk. I have tried the password recovery but I get this message:

Information: The administrator's password cannot be sent by e-mail for security reasons. To view the current administrator's password, run the command:'%plesk_dir%\bin\admin.exe --show-password'.

When I try to run this command in windows on the server where plesk is installed it will not work.

I have also tried to run it like this: "%plesk_dir%\bin\admin.exe" --show-password

a box will open but again nothing will happen.

Can someone please advise me as to how I can retrieve my password.

Plesk 11.0.9
Windows server 2008 R2 standard
 
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