pleskuser67553
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TITLE
Advisor extension Synchronize Server Time 'Open' button broken
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.53_build1800230619.12 os_RedHat el8
AlmaLinux 8.8 (Sapphire Caracal)
Intel Xeon Processor (Skylake, IBRS) (2 core(s))
PROBLEM DESCRIPTION
Two issues
STEPS TO REPRODUCE
ACTUAL RESULT
An unrelated settings screen loads, which appears to be the previous location.
EXPECTED RESULT
Expected it to load screen for Tools & Settings > System Date and Time where I am also expecting to see a checkbox for Synchronize system time under a heading Network time, if Advisor is correct in this case.
ANY ADDITIONAL INFORMATION
There are two entries in the Change Log related to Advisor and NTP.
Change Log for Plesk Obsidian (Advisor 1.7.1, 16 Oct 2019)
Change Log for Plesk Obsidian (Advisor 1.8.3, 24 Dec 2020)
I do not see the option to set an NTP server in Tools & Settings > System Date and Time in my Plesk on AlmaLinux 8 (the screenshot above, heading Network time, is from another of my servers on CentOS 7). I understand that AlmaLinux 8 is similar to CentOS 8 so I guess the NTP package is not available as per the statement in the Change Log, but Advisor is suggesting it is..?
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
Advisor extension Synchronize Server Time 'Open' button broken
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian v18.0.53_build1800230619.12 os_RedHat el8
AlmaLinux 8.8 (Sapphire Caracal)
Intel Xeon Processor (Skylake, IBRS) (2 core(s))
PROBLEM DESCRIPTION
Two issues
- Says server time synchronization is switched on when this feature appears not to be available on my OS
- Open button on that line loads whichever was the last working link from Advisor and displays the message Error: Invalid URL was requested.
STEPS TO REPRODUCE
- Open Advisor
- Click Security tab
- Click a working Open button from the list,
- Open Advisor again
- Click Security tab
- Find the row Synchronize Server Time and click Open
ACTUAL RESULT
An unrelated settings screen loads, which appears to be the previous location.
EXPECTED RESULT
Expected it to load screen for Tools & Settings > System Date and Time where I am also expecting to see a checkbox for Synchronize system time under a heading Network time, if Advisor is correct in this case.
ANY ADDITIONAL INFORMATION
There are two entries in the Change Log related to Advisor and NTP.
Change Log for Plesk Obsidian (Advisor 1.7.1, 16 Oct 2019)
The extension no longer suggests turning on NTP time synchronizing on Red Hat Enterprise Linux 8 and CentOS 8 because the ntp package is not available anymore on these OSes.
Change Log for Plesk Obsidian (Advisor 1.8.3, 24 Dec 2020)
The extension now suggests NTP time synchronization only on those OSes that support it. (EXTADVISOR-858)
I do not see the option to set an NTP server in Tools & Settings > System Date and Time in my Plesk on AlmaLinux 8 (the screenshot above, heading Network time, is from another of my servers on CentOS 7). I understand that AlmaLinux 8 is similar to CentOS 8 so I guess the NTP package is not available as per the statement in the Change Log, but Advisor is suggesting it is..?
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug