After upgrade: maildirsize quota header is corrupted

[P_heck]

Hello,

after upgrading from 10.4 to 11.0.9 Update #4, I see the following error in the log:

Jul 17 06:21:59 ph-internet check-quota filter[27091]: maildirsize quota header is corrupted. Please run mail_restore utility to fix.
Jul 17 06:25:05 ph-internet mailmng[27186]: maildirsize quota header is corrupted. Please run mail_restore utility to fix.

I tried to fix this according to http://forum.parallels.com/showthread.php?t=260901, but without success.
Also tried to regenerate the statistics (as I saw also errors here in the syslog) with /usr/local/psa/admin/sbin/statistics --calculate-all

Any idea how to get rid of this error msg?

Ciao
Peter

 

[abdi]

Are you running QMail or Postfix?

 

[P_heck]

I am running qmail

 

[Cheech]

Debian Squeeze 64Bit
Plesk 1109
Linux 2.6.32-5-amd64 #1 SMP Sun May 6 04:00:17 UTC 2012 x86_64 GNU/Linux


I saw today also this error message on my logfile.

I run:

/usr/local/psa/admin/sbin/mchk --with-spam

And i got the following error:

==> Checking for: mail_auth_dump... fail


Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib/plesk-9.0/mail_auth_dump


So how can i fix this mail_auth_dump error ?

Thank you

 

[P_heck]

Nobody has any idea?

I'm thinking about changing to Postfix to get rid of this problem (as also the autoresponder are not working well) - does anybody performed this change before? Is it transparant for the end users? Is it just selecting Postfix in the Panel and changing it? What is the risk in doing so?

 

[EdwardDekker]

Postfix are more better to configure for your mail-server. Also there are more information on the internet for Postfix rather than Qmail.

Simply go to your update page of Plesk (https://hostdomain.com:8447) and swap the settings to Postfix.

 

[MeaC]

I have the same problem after Upgrading to 11.0.9!

The mentioned solution with "mchk" did not work:

~# /usr/local/psa/admin/sbin/mchk --with-spam
...
==> Checking for: mail_auth_dump... fail
...
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib/plesk-9.0/mail_auth_dump

The error keeps being logged a lot:

check-quota filter[.....]: maildirsize quota header is corrupted. Please run mail_restore utility to fix.

Debian 6.0.5, 64-bit
Plesk 11.0.9 Update #6

Any other solutions (and no, I don't want to switch to Postfix)?

 

[abdi]

Try:

/usr/local/psa/admin/sbin/mchk --without-spam

 

[P_heck]

After changing to Postfix, the error has disappeared! Thanks to Edward for his advice!

Cheers Peter

 

[abdi]

Alright, that is good ...and good to change to postfix as that is the future standard MTA to Plesk.

 

[MeaC]

Try:

/usr/local/psa/admin/sbin/mchk --without-spam

Might have helped, not yet clear. I noticed that the error has now disappeared since 2am this morning, so some cronjob could have fixed it too.

I also noticed in my logs that the error did not start directly after the finished Upgrade to 11.0.9 but shortly after the activation of the "enhanced security mode". It could be related to that.

Now I still have this error:

~# /usr/local/psa/admin/sbin/mchk --without-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... fail
==> Checking for: mailman_lists_dump... ok
==> Checking for: mail_kav8_restore... ok
==> Checking for: mail_responder_restore... ok
==> Checking for: mail_grey_restore... ok
==> Checking for: mail_mailbox_restore... ok
==> Checking for: mail_spf_restore... ok
==> Checking for: mail_dk_restore... ok
==> Checking for: mail_drweb_restore... not exists
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib/plesk-9.0/mail_auth_dump

But I think this is kinda off topic in here, so I'm pursuing this error in the thread: http://forum.parallels.com/showthread.php?p=632313#post632313

 

[P_heck]

Unfortunately, the problem is back - got the same error again. After running

/usr/local/psa/admin/sbin/mailmng --stop-service
/usr/local/psa/admin/sbin/mchk --with-spam
/usr/local/psa/admin/sbin/mailmng --start-service

it disappears for 1-2 day and it's back again later.

 

[Nikolay.]

http://forum.parallels.com/showthread.php?t=260901 for both your problems.

After you locate the offending maildirsize files, don't forget to post them here as attachments as is for analysis! After that you may remove them and rerun mchk (and then make sure they were restored).

 

[rihad]

I have same error after migrating from 9.5 (qmail) to 11.x (postfix).

Aug 1 20:48:09 debian check-quota filter[25686]: maildirsize quota header is corrupted. Please run mail_restore utility to fix.