After Upgrade no Backend Login white out

[Jens-CarstenL]

Error Log
is Use parallels_installer_v3.11.0_build111102.17_os_CentOS_5_x86_64 to fix the Problems but no effect
-------------------------------------------------------------
2012-09-20 22:17:38: (server.c.1266) [note] graceful shutdown started
2012-09-20 22:17:39: (log.c.135) server stopped
2012-09-20 22:17:39: (log.c.75) server started
2012-09-20 22:17:48: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

2012-09-20 22:17:52: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

all children busy, launch additional (total 3, limit 30)
2012-09-20 22:49:33: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

2012-09-20 22:49:33: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Uncaught exception 'Zend_Db_Statement_Exception' with message 'SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction' in /usr/local/psa/admin/smb/application/externals/Zend/Db/Statement/Pdo.php:238
Stack trace:
#0 /usr/local/psa/admin/smb/application/externals/Zend/Db/Statement.php(283): Zend_Db_Statement_Pdo->_execute(Array)
#1 /usr/local/psa/admin/smb/application/externals/Zend/Db/Adapter/Abstract.php(433): Zend_Db_Statement->execute(Array)
#2 /usr/local/psa/admin/smb/application/externals/Zend/Db/Adapter/Pdo/Abstract.php(230): Zend_Db_Adapter_Abstract->query('INSERT INTO `sm...', Array)
#3 /usr/local/psa/admin/smb/application/externals/Zend/Db/Adapter/Abstract.php(511): Zend_Db_Adapter_Pdo_Abstract->query('INSERT INTO `sm...', Array)
#4 /usr/local/psa/admin/smb/application/externals/Zend/Db/Table/Abstract.php(924): Zend_Db_Adapter_Abstract->insert('smb_sessions', Array)
#5 /usr/local/psa/admin/smb/application/library/Smb/Session/SaveHandler/DbTable. in /usr/local/psa/admin/smb/application/externals/Zend/Db/Statement/Pdo.php on line 238

2012-09-20 22:49:33: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

 

[IgorG]

Have you tried bootstrapper repair?

 

[Jens-CarstenL]

could you tell me the repair instructions

i do the following

1.
/usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair
(no change)
2.
s15300XXX:/etc/psa # cat /usr/local/psa/version
10.2.0 CentOS 5 102100709.06
s15300XXX:/etc/psa # mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"select * from misc where param='version'"
+---------+-------+
| param | val |
+---------+-------+
| version | 01020 |
+---------+-------+
s15300946:/etc/psa #

 

[IgorG]

is Use parallels_installer_v3.11.0_build111102.17_os_Cent OS_5_x86_64 to fix the Problems

Do you try to upgrade Plesk to latest version?

 

[Jens-CarstenL]

Select the desired products and their versions
===============================================================================

The following product versions are available:

1. [*] Parallels Small Business Panel
2. (*) Parallels Small Business Panel 10.2.0 (currently installed)

3. [ ] Sitebuilder 4.5 and earlier versions (for Plesk 9 and earlier)

4. [ ] SSO

N) Go to the next page; P) Go to the previous page; Q) Cancel installing
To select a version, type the respective number;
Select an action [N]:
File downloading PPSMBE_10.2.0/ppsmbe-10.2.0-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PPSMBE_10.2.0/ppsmbe-patches-10.2.0-cos5-x86_64.inf3: 16%..80%..100% was finished.
File downloading SETEMPLATES_1.0.0/setemplates-1.0.0-rhall-all.inf3: 34%..43%..52%..70%..88%..100% was finished.
Detecting installed product components.

You already have the latest version of product(s) and all selected components
installed. Installation will not continue.

no change


is it possible to complete reinstall plesk panel ??

 

[IgorG]

Well. You have Parallels Small Business Panel installed but not Plesk. Now you can use only migration but not upgrade - http://kb.parallels.com/113506