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Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Jens-CarstenL, Sep 20, 2012.

  1. Jens-CarstenL

    Jens-CarstenL New Pleskian

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    Error Log
    is Use parallels_installer_v3.11.0_build111102.17_os_CentOS_5_x86_64 to fix the Problems but no effect
    -------------------------------------------------------------
    2012-09-20 22:17:38: (server.c.1266) [note] graceful shutdown started
    2012-09-20 22:17:39: (log.c.135) server stopped
    2012-09-20 22:17:39: (log.c.75) server started
    2012-09-20 22:17:48: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

    2012-09-20 22:17:52: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

    all children busy, launch additional (total 3, limit 30)
    2012-09-20 22:49:33: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19

    2012-09-20 22:49:33: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Uncaught exception 'Zend_Db_Statement_Exception' with message 'SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction' in /usr/local/psa/admin/smb/application/externals/Zend/Db/Statement/Pdo.php:238
    Stack trace:
    #0 /usr/local/psa/admin/smb/application/externals/Zend/Db/Statement.php(283): Zend_Db_Statement_Pdo->_execute(Array)
    #1 /usr/local/psa/admin/smb/application/externals/Zend/Db/Adapter/Abstract.php(433): Zend_Db_Statement->execute(Array)
    #2 /usr/local/psa/admin/smb/application/externals/Zend/Db/Adapter/Pdo/Abstract.php(230): Zend_Db_Adapter_Abstract->query('INSERT INTO `sm...', Array)
    #3 /usr/local/psa/admin/smb/application/externals/Zend/Db/Adapter/Abstract.php(511): Zend_Db_Adapter_Pdo_Abstract->query('INSERT INTO `sm...', Array)
    #4 /usr/local/psa/admin/smb/application/externals/Zend/Db/Table/Abstract.php(924): Zend_Db_Adapter_Abstract->insert('smb_sessions', Array)
    #5 /usr/local/psa/admin/smb/application/library/Smb/Session/SaveHandler/DbTable. in /usr/local/psa/admin/smb/application/externals/Zend/Db/Statement/Pdo.php on line 238

    2012-09-20 22:49:33: (mod_fastcgi.c.2582) FastCGI-stderr: PHP Fatal error: Call to undefined function db_connect() in /usr/local/psa/admin/smb/application/library/Smb/Plesk/Connection.php on line 19
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Have you tried bootstrapper repair?
     
  3. Jens-CarstenL

    Jens-CarstenL New Pleskian

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    could you tell me the repair instructions

    i do the following

    1.
    /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair
    (no change)
    2.
    s15300XXX:/etc/psa # cat /usr/local/psa/version
    10.2.0 CentOS 5 102100709.06
    s15300XXX:/etc/psa # mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"select * from misc where param='version'"
    +---------+-------+
    | param | val |
    +---------+-------+
    | version | 01020 |
    +---------+-------+
    s15300946:/etc/psa #
     
    Last edited: Sep 21, 2012
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Do you try to upgrade Plesk to latest version?
     
  5. Jens-CarstenL

    Jens-CarstenL New Pleskian

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    Select the desired products and their versions
    ===============================================================================

    The following product versions are available:

    1. [*] Parallels Small Business Panel
    2. (*) Parallels Small Business Panel 10.2.0 (currently installed)

    3. [ ] Sitebuilder 4.5 and earlier versions (for Plesk 9 and earlier)

    4. [ ] SSO

    N) Go to the next page; P) Go to the previous page; Q) Cancel installing
    To select a version, type the respective number;
    Select an action [N]:
    File downloading PPSMBE_10.2.0/ppsmbe-10.2.0-cos5-x86_64.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
    File downloading PPSMBE_10.2.0/ppsmbe-patches-10.2.0-cos5-x86_64.inf3: 16%..80%..100% was finished.
    File downloading SETEMPLATES_1.0.0/setemplates-1.0.0-rhall-all.inf3: 34%..43%..52%..70%..88%..100% was finished.
    Detecting installed product components.

    You already have the latest version of product(s) and all selected components
    installed. Installation will not continue.

    no change


    is it possible to complete reinstall plesk panel ??
     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    Well. You have Parallels Small Business Panel installed but not Plesk. Now you can use only migration but not upgrade - http://kb.parallels.com/113506
     
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