After upgrading to Plesk Panel 11.5, the statistics are not updated.

[Dmotos]

I think the problem is in:

In previous versions, the log folder is located in domain / statistics / logs and the new version is domain / logs.

If a problem is that, as changing the reading folder in Awstats logs?

 

[SvetlanaS]

re-organization of vhost ctructure is a feature.
desribe in details your issue.

 

[Dmotos]

This is precisely the problem. After structuring the statistics do not update the data.

How I can change 'awstats' to take the data from the new structure?

 

[SvetlanaS]

It's already work with new schema.
Are ou sure that your browser does not cached info?

If yes, please tell me the next:

- is C:\inetpub\vhosts\<domain_name>\logs\W3SVC<IIS_site_id>\web<date_format>.log file exist after visiting of your website and launching daily maintenance script ("Daily script task" at MS Task scheduler)?
- Is statistic being calculated well after launching "Daily web statistics analyzers run task"?

 

[Dmotos]

Each domain has the log file.
I see it as the file is getting bigger as visits to the page.

The "Daily script task" is executed.
The "Daily web statistics analyzers run task" is executed.

 

[Dmotos]

I think the problem is here.

No exist C:\inetpub\vhosts\<domain_name>\logs\W3SVC<IIS_sit e_id>\web<date_format>.log file.

Exist C:\inetpub\vhosts\<domain_name>\logs\W3SVC<IIS_sit e_id>\u_extend4.log file.

 

[SvetlanaS]

no - this is not a issue. after running of "Daily script task" C:\inetpub\vhosts\<domain_name>\logs\W3SVC<IIS_sit e_id>\web<date_format>.log file is appeared. After execution of "Daily web statistics analyzers run task" this file is disappeared (all collected data is transmitted to webstat).
if you see web<date_format>.log file after launching of "Daily script task" - it's ok and I guess that browser is cached info. if no - it's better to contact a support team.