• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

After WordPress update 3 - several Broken instance

Brujo

Silver Pleskian
Plesk Guru
Ubuntu 16.04.4 LTS‬
Plesk Onyx Version 17.5.3 Update #43
WordPress Toolkit version 3.0.1-840

since the WP Toolkit upgraded today some Wordpress Instances are now shown with "Broken instance" and this error message in the plesk panel and in the panel.log
[2018-03-07 20:17:42] ERR [panel] PHP Parse error: syntax error, unexpected '[' in /opt/psa/admin/plib/modules/wp-toolkit/vendor/guzzlehttp/psr7/src/functions.php on line 78

so I detached one of the broken wp instance via wp toolkit and scaned again but get the same error message.
 

Attachments

  • upload_2018-3-8_6-12-48.png
    upload_2018-3-8_6-12-48.png
    21.4 KB · Views: 10
Last edited:
unfortunately this now broken instances still use PHP Version 5.3.29, all "non broken" have 7.1.x or 7.2.x
 
Hello,

We confirm bug EXTWPTOOLK-1354, it will be fixed in neares update of WordPress Toolkit. I apologize for inconvenience.
 
When is the Wordpress Tookit update coming? Soon, I hope. This is .... inconvenient. I saw a recommendation to switch to PHP 3.54 Apache PHP-FPM but that didn't fix it.
 
Installation "/httpdocs": PHP Parse error: syntax error, unexpected '[' in /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/guzzlehttp/psr7/src/functions.php on line 78

How about fixing it soon. This situation leaves half my Wordpress customers open to attacks and plugin issues that I can't address for them. Don't put it off to a "convenient" time. Otherwise we need correct information for a workaround.
 
Upgrading to PHP 7.0.28 doesn't solve the problem for me and I don't have any PHP beyond that available in Plesk.
 
We a working on this issue now and update will be published as soon as we can.

Upgrading to PHP 7.0.28 doesn't solve the problem for me and I don't have any PHP beyond that available in Plesk.

Switching domain, on which WordPress installed, to PHP 5.4 or above will help to avoide issue. After refreshing, instance will not be broken anymore.
 
Hi, I have changed all my broken Domains to 5.6.12 (*edit: some oft them already were on that version) and refreshed but the instances are still broken. I followed this article.
Any suggestions?

--------------------------------------------------------------------------------------------
Ubuntu 12.04.5 LTS‬
Plesk Onyx Version 17.0.17 Update #48
WP-Toolkit 3.0.1 - 840
 
Facing the same problem. Updated to 5.6.34 and I no longer see broken images but i can't log in through plesk to wordpress.
Only using /wp-admin link.
 
I have changed all my broken Domains to 5.6.12 (*edit: some oft them already were on that version) and refreshed but the instances are still broken.
Could you please go to the instance details, click Refresh button and list here an error message which will be displayed?
 
Facing the same problem. Updated to 5.6.34 and I no longer see broken images but i can't log in through plesk to wordpress.
Did you perform any other manipulations with toolkit, like removing and subsequent re-installtion? Could you please check current WordPress administrator username and password in toolkit (link "change login settings" at the instance details page)?
 
Did you perform any other manipulations with toolkit, like removing and subsequent re-installtion? Could you please check current WordPress administrator username and password in toolkit (link "change login settings" at the instance details page)?

It seems that you are right. I checked login settings for some instances and password was missing. This didn't happened to all instances.
Thank you.
 
Could you please go to the instance details, click Refresh button and list here an error message which will be displayed?

Here is the message that comes up:

Code:
PHP Parse error: syntax error, unexpected \'[\' in /opt/psa/admin/plib/modules/wp-toolkit/vendor/guzzlehttp/psr7/src/functions.php on line 78\n
 
Here is the message that comes up:

Code:
PHP Parse error: syntax error, unexpected \'[\' in /opt/psa/admin/plib/modules/wp-toolkit/vendor/guzzlehttp/psr7/src/functions.php on line 78\n
hallo every body, i have this issue too. it began when i installed source guardian on my server..
 
Hello, I am apologise for inconvenience, a fix of the issue with PHP 5.3 will be available within the couple of days, at the beginning of the next week, among with other fixes and improvements done according your feedback.
 
Back
Top