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All Restore failed

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by MSH, Apr 26, 2011.

  1. MSH

    MSH Guest

    0
     
    I try to restore from fresh backup but I have got the below error

    pmm utility 'plesk_agent_manager' raised an exception. Error code is: 1
    See pmmcli.log to find out detailed information on this

    I tried to check the log file I got :

    == STDERR ====================

    28609: 2011-04-26 20:53:08,463 DEBUG Prepare to detect conflicts
    28609: 2011-04-26 20:53:08,466 INFO Executing <subprocess[28619] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c --migration-mode --session-path=/usr/local/psa/PMM/rsessions/20110426205308147'>
    28609: 2011-04-26 20:53:23,373 INFO Subprocess raised ExecuteException: Subprocess <subprocess[28619] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c --migration-mode --session-path=/usr/local/psa/PMM/rsessions/20110426205308147'> was finished with exit code 1
    == STDOUT ====================

    == STDERR ====================
    Runtime error: Unable to create dump: Can't use an undefined value as a symbol reference


    28609: 2011-04-26 20:53:23,375 CRITICAL PMMUtility exception:
    Subprocess <subprocess[28619] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c --migration-mode --session-path=/usr/local/psa/PMM/rsessions/20110426205308147'> was finished with exit code 1
    == STDOUT ====================

    == STDERR ====================
    Runtime error: Unable to create dump: Can't use an undefined value as a symbol reference


    Traceback (most recent call last):
    File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1846, in main
    data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
    File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1691, in restore
    return ActionRunner(RestoreAction, restore_task_specification, parameters).doActivity()
    File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 75, in doActivity
    result = self.processor.doActivity()
    File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 592, in doActivity
    plesk_actual_dump = PleskActualDump(session.get_session_path()).get()
    File "/usr/local/psa/admin/share/pmmcli/pmm_conflict_detector.py", line 25, in get
    raise PMMUtilityException('plesk_agent_manager', x)
    PMMUtilityException: was finished with exit code 1

    I can't find any thing to folowing up this more I diging up with google but no one had the same problem please help me it's really urgent

    My server is

    Parallels Plesk Panel version 9.3.0
    Operating system Linux 2.6.18-194.26.1.el5PAE
    CPU GenuineIntel, Intel(R) Xeon(R)CPU X3210 @ 2.13GHz
     
  2. Sergey Prohorov

    Sergey Prohorov Basic Pleskian Staff Member

    27
    70%
    Joined:
    Feb 26, 2006
    Messages:
    98
    Likes Received:
    11
    Location:
    Novosibirsk, Russia
    Try to run flowing command:
    /usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c -vvvvv --migration-mode --session-path=<some existent directory>
    File <some existent directory>/psadump.log will contains detailed backup log. Also you may try to repeat some SQL queries which preceded error. If error happened due to broken references in psa DB you will see it.
     
  3. MSH

    MSH Guest

    0
     
    Oh tanx it solved my problem I just delete the last domain on the query list and it worked fine ;)
     
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