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Issue All Sent Email Going to SPAM in Gmail and others.

Zishan Ansari

New Pleskian
Hello there,
I have setup plesk and all the email I send is shown in spam folder of other email services.
I have followed all possible tutorials at google and plesk forums but no help.

Please have a look.

Code:
The Port25 Solutions, Inc. team

==========================================================
Summary of Results
==========================================================
SPF check:          pass
DomainKeys check:   neutral
DKIM check:         pass
SpamAssassin check: ham

==========================================================
Details:
==========================================================

HELO hostname:  srv1.rinetech.com
Source IP:      88.99.189.2
mail-from:      [email protected]

----------------------------------------------------------
SPF check details:
----------------------------------------------------------
Result:         pass
ID(s) verified: [email protected]
DNS record(s):
    rinetech.com. SPF (no records)
    rinetech.com. 82763 IN TXT "v=spf1 +a +mx +a:srv1.rinetech.com +ip4:88.99.189.2 ?all"
    rinetech.com. 82763 IN A 88.99.189.2

----------------------------------------------------------
DomainKeys check details:
----------------------------------------------------------
Result:         neutral (message not signed)
ID(s) verified: [email protected]
DNS record(s):

----------------------------------------------------------
DKIM check details:
----------------------------------------------------------
Result:         pass (matches From: [email protected])
ID(s) verified: header.d=rinetech.com
Canonicalized Headers:
    from:[email protected]'0D''0A'
    to:[email protected]'0D''0A'
    subject:(no'20'subject)'0D''0A'
    dkim-signature:v=1;'20'a=rsa-sha256;'20'c=relaxed/relaxed;'20'd=rinetech.com;'20's=default;'20't=1492797524;'20'bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;'20'l=0;'20'h=From:To:Subject;'20'b=

Canonicalized Body:

DNS record(s):
    default._domainkey.rinetech.com. 82764 IN TXT "v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQD5vPqaJTzuD1UxRLVyeVKONDWqqPrPYeH6FDl0u4G1H2VyGnyEInMHVsQtlCSQqFQ5sypRX/vVOoPoBHuptS9m/HJ7iu4u1VlmBHi3cIqGu4WlNZjlf1qYsZvPa1aUCcp+rC08sAUSTi4GKrIq2Cz5dcBd3vcF962P9w9DNCGK8QIDAQAB;"

Public key used for verification: default._domainkey.rinetech.com (1024 bits)

NOTE: DKIM checking has been performed based on the latest DKIM specs
(RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for
older versions.  If you are using Port25's PowerMTA, you need to use
version 3.2r11 or later to get a compatible version of DKIM.

----------------------------------------------------------
SpamAssassin check details:
----------------------------------------------------------
SpamAssassin v3.4.0 (2014-02-07)

Result:         ham  (-2.0 points, 5.0 required)

 pts rule name              description
---- ---------------------- --------------------------------------------------
-0.0 SPF_PASS               SPF: sender matches SPF record
-0.0 RP_MATCHES_RCVD        Envelope sender domain matches handover relay domain
-1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
                            [score: 0.0000]
-0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from author's
                            domain
 0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily valid
-0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 0.0 TVD_SPACE_RATIO        No description available.

==========================================================
Explanation of the possible results (from RFC 5451)
==========================================================

SPF and Sender-ID Results
=========================

"none"
      No policy records were published at the sender's DNS domain.

"neutral"
      The sender's ADMD has asserted that it cannot or does not
      want to assert whether or not the sending IP address is authorized
      to send mail using the sender's DNS domain.

"pass"
      The client is authorized by the sender's ADMD to inject or
      relay mail on behalf of the sender's DNS domain.

"policy"
     The client is authorized to inject or relay mail on behalf
      of the sender's DNS domain according to the authentication
      method's algorithm, but local policy dictates that the result is
      unacceptable.

"fail"
      This client is explicitly not authorized to inject or
      relay mail using the sender's DNS domain.

"softfail"
      The sender's ADMD believes the client was not authorized
      to inject or relay mail using the sender's DNS domain, but is
      unwilling to make a strong assertion to that effect.

"temperror"
      The message could not be verified due to some error that
      is likely transient in nature, such as a temporary inability to
      retrieve a policy record from DNS.  A later attempt may produce a
      final result.

"permerror"
      The message could not be verified due to some error that
      is unrecoverable, such as a required header field being absent or
      a syntax error in a retrieved DNS TXT record.  A later attempt is
      unlikely to produce a final result.


DKIM and DomainKeys Results
===========================

"none"
      The message was not signed.

"pass"
      The message was signed, the signature or signatures were
      acceptable to the verifier, and the signature(s) passed
      verification tests.

"fail"
      The message was signed and the signature or signatures were
      acceptable to the verifier, but they failed the verification
      test(s).

"policy"
      The message was signed but the signature or signatures were
      not acceptable to the verifier.

"neutral"
      The message was signed but the signature or signatures
      contained syntax errors or were not otherwise able to be
      processed.  This result SHOULD also be used for other
      failures not covered elsewhere in this list.

"temperror"
      The message could not be verified due to some error that
      is likely transient in nature, such as a temporary inability
      to retrieve a public key.  A later attempt may produce a
      final result.

"permerror"
      The message could not be verified due to some error that
      is unrecoverable, such as a required header field being
      absent. A later attempt is unlikely to produce a final result.


==========================================================
Original Email
==========================================================

Return-Path: <[email protected]>
Received: from srv1.rinetech.com (88.99.189.2) by verifier.port25.com id hv945a20i3gf for <[email protected]>; Fri, 21 Apr 2017 13:58:45 -0400 (envelope-from <[email protected]>)
Authentication-Results: verifier.port25.com; spf=pass [email protected]
Authentication-Results: verifier.port25.com; domainkeys=neutral (message not signed) [email protected]
Authentication-Results: verifier.port25.com; dkim=pass (matches From: [email protected]) header.d=rinetech.com
Received: from webmail.rinetech.com (localhost.localdomain [127.0.0.1])
    by srv1.rinetech.com (Postfix) with ESMTPA id A2642525BC8
    for <[email protected]>; Fri, 21 Apr 2017 17:58:44 +0000 (GMT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=rinetech.com;
    s=default; t=1492797524;
    bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=; l=0;
    h=From:To:Subject;
    b=bmgThB6iF1BItfLp/CSNaf7o6edOjxugi869Ej4vSDkWPuQFGG6hFzmUOcH0mNz83
     eA/gV3uFunAVFzJou0/u7xLV+MADBOovr5jearHtW0RADFouspfKpuf57BwZ1xPpDr
     FvQR4KFEZWnhE/7lI5MhOiRrj3QIWZAojoXUau6U=
MIME-Version: 1.0
Date: Fri, 21 Apr 2017 23:28:44 +0530
From: [email protected]
To: [email protected]
Subject: (no subject)
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.2.2

Any Help will be appreciated. Thanks.
 
Hi Zishan Ansari,

pls. investigate your described issue in the first place with the help of the eMail - header which is actually declared as spam ( at GMail, hotmail, ... ). Your tests from "port25.com" doesn't show any current misconfiguration(s), so you should go to the next step and try to search for the issue at GMail/Hotmail/... . ;)
 
Hey guys,
Here is the results of of mail-tester.com. -> Spam Test Result

And here is the original msg.
For me all look fine but maybe 'Received: from webmail.rinetech.com (localhost [IPv6:::1])' look strange.

Code:
Delivered-To: [email protected]
Received: by 10.79.8.130 with SMTP id 124csp1442425ivi;
        Sun, 23 Apr 2017 12:22:45 -0700 (PDT)
X-Received: by 10.200.57.103 with SMTP id t36mr23735646qtb.150.1492975365679;
        Sun, 23 Apr 2017 12:22:45 -0700 (PDT)
Return-Path: <[email protected]>
Received: from srv1.rinetech.com (srv1.rinetech.com. [88.99.189.2])
        by mx.google.com with ESMTPS id m4si12135568wmb.0.2017.04.23.12.22.45
        for <[email protected]>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Sun, 23 Apr 2017 12:22:45 -0700 (PDT)
Received-SPF: pass (google.com: domain of [email protected] designates 88.99.189.2 as permitted sender) client-ip=88.99.189.2;
Authentication-Results: mx.google.com;
       dkim=pass [email protected];
       spf=pass (google.com: domain of [email protected] designates 88.99.189.2 as permitted sender) [email protected];
       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=rinetech.com
Received: from webmail.rinetech.com (localhost [IPv6:::1]) by srv1.rinetech.com (Postfix) with ESMTPA id 10B0C525B4D for <[email protected]>; Sun, 23 Apr 2017 19:22:45 +0000 (GMT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=rinetech.com; s=default; t=1492975365; bh=qTey+R9hMwwdzTHvzCksUg7IfAAjiEWG620+pOeoJEg=; l=17; h=From:To:Subject; b=onp7e5zsyrY93tL/Mfjs7ASmlydaE31fdqvM2ARt5j/nzc7RL2TNWxKI5F/Wm2Ukn
     Y2SYzd3pHYY91N1SdG5LB5Bb7QfHZy7O1dwiwNMRDQTN9eqjdtvK6AseMkgro2joaV
     3dOwWBXCkp4xuz5wdc91ylz6AdTwL5JslfLChEsE=
MIME-Version: 1.0
Content-Type: text/plain; charset=US-ASCII; format=flowed
Content-Transfer-Encoding: 7bit
Date: Mon, 24 Apr 2017 00:52:44 +0530
From: [email protected]
To: [email protected]
Subject: sad as da sd a s
Message-ID: <[email protected]>
X-Sender: [email protected]
User-Agent: Roundcube Webmail/1.2.2

sad as d as d s

Please guide me.
Thanks
 
Its a very difficult problem. gmail an hotmail use reputation IP and other factors to determine if an email is spam or not.

first at all check your ip reputation in Sender Score | Return Path

I have the same problem now with gmail. and my reputatoin ip is 88.
 
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