diederikk
New Pleskian
Hi there,
Since a few weeks I have a serious problem with a Linux/Plesk server that has been running fine for years; I see no obvious reason and no clue.
CentOS Linux 7.9.2009 (Core) - Plesk Obsidian
Version 18.0.40 Update #1, last updated on Dec 9, 2021 03:51 AM
If I change one single thing on the back end of a site (Avada theme) the site reports the change is made. When I then look at the page/site or refresh it, the site is gone. "Can't connect to the server". But the strange this is that all the sites on this server are gone. All report the same. The error can be reproduced by making changes on other sites too. I dit not try all 15 to avoid downtime. But three are definitely causing it:
- burophilipvandenhurk.nl
- southparc.nl
- adscale.net
the IP address is 37.97.168.96
So I tried to rule out the Wordpress installation by moving the full installation to a second server (IP 188.240.54.7). The same installation (southparc.nl) is working fine on the other server (domain southparc.digital). I had a linux specialist looking in to the Apache server and it seems 100% ok.
So my suspicion is Plesk but I the only think I could do is some repairs but problem is still there.
Any suggestions?
chrs/diederik
Since a few weeks I have a serious problem with a Linux/Plesk server that has been running fine for years; I see no obvious reason and no clue.
CentOS Linux 7.9.2009 (Core) - Plesk Obsidian
Version 18.0.40 Update #1, last updated on Dec 9, 2021 03:51 AM
If I change one single thing on the back end of a site (Avada theme) the site reports the change is made. When I then look at the page/site or refresh it, the site is gone. "Can't connect to the server". But the strange this is that all the sites on this server are gone. All report the same. The error can be reproduced by making changes on other sites too. I dit not try all 15 to avoid downtime. But three are definitely causing it:
- burophilipvandenhurk.nl
- southparc.nl
- adscale.net
the IP address is 37.97.168.96
So I tried to rule out the Wordpress installation by moving the full installation to a second server (IP 188.240.54.7). The same installation (southparc.nl) is working fine on the other server (domain southparc.digital). I had a linux specialist looking in to the Apache server and it seems 100% ok.
So my suspicion is Plesk but I the only think I could do is some repairs but problem is still there.
Any suggestions?
chrs/diederik