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An error has occurred during publishing via FTP -

Discussion in 'SiteBuilder' started by samantha west, Apr 14, 2009.

  1. samantha west

    samantha west Guest

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    I am running Parallels Plesk Sitebuilder for Linux/Unix Product version 4.5.0 (2008090214)

    A couple of months ago I successfully published a couple of test sites without issue.
    I logged in today and set up a new site, when I attempted to "Verify Location" I got the following error:
    " The site cannot be published to the specified location. An error has occurred during publishing via FTP. Please contact the server administrator "
    This happened again when I attempted to publish.

    At first I thought I had made an error in setting up the site - but I decided to run the "Verify Location" on my already published sites (without changing any of the details) I got the same error... the settings worked perfectly a few months ago but now do not.

    I have checked and rechecked my settings - I can connect to the site via fileziller ftp and my host ftp (I have a hostgator reseller hosting plan) but the same settings are causing the above error when using Plesk Sitebuilder for Linux.

    Any advise would be appreciated!
     
  2. samantha west

    samantha west Guest

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    Anyone ..... Please???
    I have tried to help myself - similar posts here do not seem to be the same situation and the advice does not work for my case. I have gone through the help files with no luck.
    Again - all my settings worked weeks ago - nothing has changed - now the test sites get the same error and I am unable to publish new sites. My ftp settings are correct because they work with other software.

    Any advice would be greatly appreciated!
     
  3. Dmitry Frantsev

    Dmitry Frantsev Golden Pleskian

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    First of all check the following article http://kb.odin.com/en/1812 and make sure that all server requirements are observed. After that check Sitebuilder admin CP -> Logs section for more detailed error output as soon as you click on "Verify Publication" and get the error. Let me know the output of this error.
     
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