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An error has occurred during publishing via FTP -

Discussion in 'SiteBuilder' started by samantha west, Apr 14, 2009.

  1. samantha west

    samantha west Guest

    I am running Parallels Plesk Sitebuilder for Linux/Unix Product version 4.5.0 (2008090214)

    A couple of months ago I successfully published a couple of test sites without issue.
    I logged in today and set up a new site, when I attempted to "Verify Location" I got the following error:
    " The site cannot be published to the specified location. An error has occurred during publishing via FTP. Please contact the server administrator "
    This happened again when I attempted to publish.

    At first I thought I had made an error in setting up the site - but I decided to run the "Verify Location" on my already published sites (without changing any of the details) I got the same error... the settings worked perfectly a few months ago but now do not.

    I have checked and rechecked my settings - I can connect to the site via fileziller ftp and my host ftp (I have a hostgator reseller hosting plan) but the same settings are causing the above error when using Plesk Sitebuilder for Linux.

    Any advise would be appreciated!
  2. samantha west

    samantha west Guest

    Anyone ..... Please???
    I have tried to help myself - similar posts here do not seem to be the same situation and the advice does not work for my case. I have gone through the help files with no luck.
    Again - all my settings worked weeks ago - nothing has changed - now the test sites get the same error and I am unable to publish new sites. My ftp settings are correct because they work with other software.

    Any advice would be greatly appreciated!
  3. Dmitry Frantsev

    Dmitry Frantsev Golden Pleskian

    Sep 19, 2005
    Likes Received:
    First of all check the following article http://kb.odin.com/en/1812 and make sure that all server requirements are observed. After that check Sitebuilder admin CP -> Logs section for more detailed error output as soon as you click on "Verify Publication" and get the error. Let me know the output of this error.