Anyone else having problems with Magento pricing and product availability?

[darealhamsta]

I've been having a problem with a client site for yonks, a known issue whereby it's not possible to change the pricing on a product, or a phantom special price gets set for one. It's also impossible to enable or disable some products. It is a known issue, however I discovered last week that it works perfectly on another vanilla CentOS server, so I think it must be something in Plesk that caused it, possibly a package some time ago.

Another issue I had with these sites was that they were next to impossible to upgrade from 1.6 to 1.7. Had to get a guy to do it in the end, couldn't figure it out myself, and as far as I can see, he had to do it with Dataflow. These sites would probably originally have been Vault packages, but I would have migrated them to standalone some time ago, long before this started happening.

Be interested to hear if anyone else experienced these problems.

 

[abdi]

I've been having a problem with a client site for yonks, a known issue whereby it's not possible to change the pricing on a product, or a phantom special price gets set for one.

By 'known issue' do you mean known issue on plesk server or known issue with Magento regardless of the server control panel?

 

[darealhamsta]

The special pricing aspect of it is a known issue with Magento, but the rest of it is unusual. None of the issues seem to be presenting themselves on a vanilla server, so I'm wondering did something change in one of the PHP, Apache or MySQL packages that's causing this. Unfortunately there's no way of pinning down a timeline on this, so I was hoping to find kindred spirits here to help track it down. I'd prefer to leave these sites where they are.

 

[abdi]

Have you already taken a look at the log files while executing those tasks to see any output errors that could give you a clue on how to resolve it?
Alos make sure php_curl is enabled on your server too...

I also think you could get faster and most helpful support if you posted this on the magento forums than here, as I highly doubt this issue has a direct 'to do with plesk'

 

[darealhamsta]

I've debugged this for months. As I said, I'm asking here because it works perfectly on stock CentOS. I've said that twice now actually.