apache server is encountering a problem

[paul.fisher]

Hi,

My apache server is encountering a problem which is causing the plesk control panel to be unavailable

Log Description:
Faulting application Apache.exe, version 2.0.52.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x0001d61b.

Can anyone help??

Thanks

 

[JoeyAngrisano]

I just started using Plesk for the first time this week (was a Linux/Cpanel guy for years) and after only two days I started getting this same error. The hosting techs won't help (try the forums they say) and SWSoft wants $75 to entertain an answer so I'm basically stuck, I guess.

Can anyone here help? I can't even use the server since Plesk won't run without Apache.

edit: BTW my error happened after my first reboot due to a software update.

Error signature:
------------------------------------
szAppName : Apache.exe
szAppVer : 2.0.52.0
szModName : ntdll.dll
szModVer : 5.2.3790.1830
offset : 000396d0