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Application Vault App Installs hang at 0%

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by CCHickman, Apr 13, 2011.

  1. CCHickman

    CCHickman Regular Pleskian

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    PLESK 10.2, CentOS 5.5, AMD 64-Bit

    It's as simple as the title - no errors - just all apps hang at 0% for install - including PLESK 10.2's suggested 'osTicket'.

    I have many clients who are excited to use the app vault - no one has posted about having this issue. I've had it since PLESK 10.1 -- very confused.

    Igor - if you read this post - if you could point me at places to look for clues, I'm more than ready to go hunting for a solution.

    If anyone else has this issue - PLEASE POST and bump this - when lots of people report an issue, it gets noticed!
     
  2. kberntsen

    kberntsen Guest

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    I'm also seeing this error.

    PLESK 10.2 On CentOS as well.
     
  3. KristofferH

    KristofferH Guest

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    I had the same issue aswell. Finally, after almost a day of debugging, a solution was found.
    What you have to do is to empty the database table psa.longtasks. The oldest task on this list was "stuck" in my case, effectively blocking all newer tasks...
     
  4. ukc

    ukc New Pleskian

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    Unfortunately this didn't work for me.

    The Plesk 9.5x CP hangs on installation of any web app or removal of any web app from the Vault.

    There are no errors in cat /var/log/sw-cp-server/error_log, only a restart of the PSA service get the CP working again:

    service psa stop
    service psa start

    Apps cannot be removed or install, no error, has anyone solved the problem yet please?
     
  5. CCHickman

    CCHickman Regular Pleskian

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    I'm so sorry, I took the loser way out of this one.

    My server passed the 12 month subscription point, so I migrated everything to another and took advantage of a 3-month free deal and having a bug free plesk install.

    I am mad that I could never fix this -- it was a VERY irritating problem.

    My assumption? PLESK is irresponsibly not robust enough here and is failing to provide useful debugging information to allow people such as ourselves to fix these problems.

    I like the DB suggestion above and wish I could have tried it -- curious to know the results to that idea. Makes perfect sense.
     
  6. ukc

    ukc New Pleskian

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    I tried emptying psa.longtasks, there was plenty of 'stuff' in there, but it didn't make any difference. I will solve this eventually, I have to! Thanks for your feedback.
     
  7. biznizn

    biznizn New Pleskian

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    any solution?

    have the same also cleared the data in the database..biut stil no applications visible
     
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