Antonio Sanchez
New Pleskian
Hello All,
One client complaints about a problem with moodle installation from the Application Vault.
Just after begining the installation process the web gives a error "Internal error ocurred during download". No more data.
I have been searching the logs and /opt/psa/admin/logs/panel.log gives this error:
2012-02-14T17:11:10+01:00 ERR (3): Error during package add to repository: Cannot read from file: '/opt/psa/var/apspackages/apscatalogpZbQFB.zip07ca2d27-b330-a1/apscatalogpZbQFB.zip07ca2d27-b330-a1.app.zip'
2012-02-14T17:11:10+01:00 ERR (3): Error during downloading package from APS Catalog: Cannot read from file: '/opt/psa/var/apspackages/apscatalogpZbQFB.zip07ca2d27-b330-a1/apscatalogpZbQFB.zip07ca2d27-b330-a1.app.zip'
I have loged in a test site we already have in this server with drupal installed. In the homepage of the domain appears this error:
{"status":"error","statusMessages":[{"status":"error","content":"Cannot read from file: '\/opt\/psa\/var\/apspackages\/apscatalog3z34ox.zip64c42509-cc01-53\/apscatalog3z34ox.zip64c42509-cc01-53.app.zip'","title":"Error"}]}
It seems both errors is about the same. But I can't get more debug information. I have seen in the Firewall that the server downloads de App but it seems it can't write it to disk. The disk is OK and the account has unlimited rights.
Plesk server version is 10.2 over Ubuntu 10.04. It seems a bug of Plesk.
Someone can give me any idea? Parallels?
One client complaints about a problem with moodle installation from the Application Vault.
Just after begining the installation process the web gives a error "Internal error ocurred during download". No more data.
I have been searching the logs and /opt/psa/admin/logs/panel.log gives this error:
2012-02-14T17:11:10+01:00 ERR (3): Error during package add to repository: Cannot read from file: '/opt/psa/var/apspackages/apscatalogpZbQFB.zip07ca2d27-b330-a1/apscatalogpZbQFB.zip07ca2d27-b330-a1.app.zip'
2012-02-14T17:11:10+01:00 ERR (3): Error during downloading package from APS Catalog: Cannot read from file: '/opt/psa/var/apspackages/apscatalogpZbQFB.zip07ca2d27-b330-a1/apscatalogpZbQFB.zip07ca2d27-b330-a1.app.zip'
I have loged in a test site we already have in this server with drupal installed. In the homepage of the domain appears this error:
{"status":"error","statusMessages":[{"status":"error","content":"Cannot read from file: '\/opt\/psa\/var\/apspackages\/apscatalog3z34ox.zip64c42509-cc01-53\/apscatalog3z34ox.zip64c42509-cc01-53.app.zip'","title":"Error"}]}
It seems both errors is about the same. But I can't get more debug information. I have seen in the Firewall that the server downloads de App but it seems it can't write it to disk. The disk is OK and the account has unlimited rights.
Plesk server version is 10.2 over Ubuntu 10.04. It seems a bug of Plesk.
Someone can give me any idea? Parallels?