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Application Vault

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by networkthinking, Jan 10, 2012.

  1. networkthinking

    networkthinking Guest

    0
     
    Hello,
    I'm unable to see the application vault and get this error:
    Search results could not be loaded at the moment. Retry

    In the error log /var/log/sw-cp-server/error_log I get this when I retry:
    2012-01-10T21:36:54+00:00 ERR (3): APS Catalog error: Unable to parse the ATOM content. DOMDocument::loadXML() [<a href='domdocument.loadxml'>domdocument.loadxml</a>]: Start tag expected, '&lt;' not found in Entity, line: 1

    Any suggestions?

    Plesk 10.2.0
     
  2. networkthinking

    networkthinking Guest

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  3. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

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    just to rule it out, turn off your firewall and try again.
     
  4. networkthinking

    networkthinking Guest

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    The Plesk firewall?
     
  5. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

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    Plesk firewall, apf, what ever you use/have - Plesk firewall (I dont use so im not 100% sure - its been a few years) just plugs into iptables doesnt it?

    service iptables stop
    also then try the clear cache trick afterwards as well.
     
  6. networkthinking

    networkthinking Guest

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    no, that did not work.
     
  7. networkthinking

    networkthinking Guest

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  8. Blake@Parallels

    Blake@Parallels Regular Pleskian

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    Hi networkthinking,

    Please check again. It seems we had an issue with one of our servers here - should be fixed now.

    Sorry for the trouble!
     
  9. networkthinking

    networkthinking Guest

    0
     
    Yes, that worked
     
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