Hi,
Plesk has an awesome auto installer, BUT there is one annoying issue. We are getting now every month same tickets with this issue.
This happens at this moment with OpenCart, but I think it's not the only one with the same issue.
Usually, after purchasing hosting, users just add domains and as a default, they pick up PHP 7.
Later they want to install OpenCart with autoinstaller, but it won't because you have to switch to PHP 5.
You get this error if you try to install it with PHP 7:
Why autoinstaller can't change PHP version as recommended, before installation? I bet there is a plenty more script/CMS which need specific PHP version.
Plesk has an awesome auto installer, BUT there is one annoying issue. We are getting now every month same tickets with this issue.
This happens at this moment with OpenCart, but I think it's not the only one with the same issue.
Usually, after purchasing hosting, users just add domains and as a default, they pick up PHP 7.
Later they want to install OpenCart with autoinstaller, but it won't because you have to switch to PHP 5.
You get this error if you try to install it with PHP 7:
"The mysql extension was not found"
Why autoinstaller can't change PHP version as recommended, before installation? I bet there is a plenty more script/CMS which need specific PHP version.