• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

APS error after upgrading to 11.5

nessa421

New Pleskian
When accessing the panel for one of our domains, we get:

Code:
Internal error: Package with UID 'cfb21fda-d2cf-4fee-8e94-6ed87ef3fd' not found.
Message 	Package with UID 'cfb21fda-d2cf-4fee-8e94-6ed87ef3fd' not found.
File 	aps_php.php
Line 	12519
Type 	Exception


Already found the below article, it didn't help:

http://kb.parallels.com/en/112568

Ideas?
 
Looks like APS database (APSC) became inconsistent after the upgrade, and the connections between the PSA and APSC databases have been broken. Following article may help with resolving this inconsistency - http://kb.parallels.com/112733
 
Back
Top