LIcon
New Pleskian
Hi, I am currently unable to access the web interface control panel for Plesk for my Debian 6.x server.
When I go to the address where I usually find a Plesk login, I am getting...
How I got to this point...
Some Googling led me to a support forum page that suggested looking for errors in /usr/local/psa/admin/logs/panel.log and right now what I am seeing is this...
So, that's where I am right now. Server is running fine, mail is working, websites are up, but I can't get back into the Plesk control panel and I don't know or understand what is broken.
When I go to the address where I usually find a Plesk login, I am getting...
Unable to connect
Firefox can't establish a connection to the server at {my server's IP address}:8443
Firefox can't establish a connection to the server at {my server's IP address}:8443
How I got to this point...
- I was in the web interface control panel and noticed that I had version 10.x and Plesk is not at a version in the 12.x range.
- Attempted to upgrade through the web interface. It wouldn't finish because I had an Apache configuration issue (manually deleted a directory and forgot to tell the config file it was gone).
- Used SSH to fix the Apache configuration issue
- Went ahead and ran "update" then "upgrade" on aptitude from the command line... notice a munch of Plesk file activity I don't usually see when doing this
- Restarted the server to have a nice clean restart of Apache
- Unable to reach the Pleask control panel
Some Googling led me to a support forum page that suggested looking for errors in /usr/local/psa/admin/logs/panel.log and right now what I am seeing is this...
2013-02-27T06:25:23+01:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-02-27T06:25:23+01:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2013-08-26T06:25:38+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-08-26T06:25:38+02:00 ERR (3): KeyUpdate Result desc: SSL connect error
2013-08-27T06:25:23+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-08-27T06:25:23+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2013-08-28T06:25:23+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-08-28T06:25:23+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2013-09-25T06:25:23+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-09-25T06:25:23+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2014-07-11T02:36:21+02:00 ERR (3): sappmng: Unable to enter directory d�: Permission denied
System error 13: Permission denied
2014-07-11T02:36:21+02:00 ERR (3): Can not remove package from APS controller: [MySQL][ODBC 5.1 Driver][mysqld-5.1.66-0+squeeze1]Cannot delete or update a parent row: a foreign key constraint fails (`apsc`.`aps_application$
2014-10-23T06:25:24+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2014-10-23T06:25:24+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
... I don't knwo if that is relevant at all.2013-02-27T06:25:23+01:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2013-08-26T06:25:38+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-08-26T06:25:38+02:00 ERR (3): KeyUpdate Result desc: SSL connect error
2013-08-27T06:25:23+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-08-27T06:25:23+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2013-08-28T06:25:23+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-08-28T06:25:23+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2013-09-25T06:25:23+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2013-09-25T06:25:23+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
2014-07-11T02:36:21+02:00 ERR (3): sappmng: Unable to enter directory d�: Permission denied
System error 13: Permission denied
2014-07-11T02:36:21+02:00 ERR (3): Can not remove package from APS controller: [MySQL][ODBC 5.1 Driver][mysqld-5.1.66-0+squeeze1]Cannot delete or update a parent row: a foreign key constraint fails (`apsc`.`aps_application$
2014-10-23T06:25:24+02:00 ERR (3): KeyUpdate Result code: 2 Network failure
2014-10-23T06:25:24+02:00 ERR (3): KeyUpdate Result desc: Couldn't connect to server
So, that's where I am right now. Server is running fine, mail is working, websites are up, but I can't get back into the Plesk control panel and I don't know or understand what is broken.