Resolved Attempt to change status of non-configured mail service. [domain_id = 28]

[Kulturmensch]

Server operating system version

Ubuntu 22.04.4 LTS

Plesk version and microupdate number

Plesk Obsidian v18.0.63_build1800240809.10

Suddenly after upgrade to Plesk Obsidian v18.0.63 I found this error message in the Plesk protocols:

Attempt to change status of non-configured mail service. [domain_id = 28]

How can I solve this?

 

[Kaspar@Plesk]

We have a support article describing a similar issue. You can try to see if the mentioned solution from the article fixes your issue:

https://support.plesk.com/hc/en-us/articles/12377671428631-Unable-to-access-Plesk-Internal-error-Domain-Service-Web-not-exists

 

[Kulturmensch]

Thank you, I`ll report if I succeed with this information.

 

[Kulturmensch]

I have read the article but hesitate to use this recipe until I have found out which domain/subdomain is meant by domain_id=28 in my case. What do I have to do to get more information about ID=28 before I delete belonging entries in the plesk-DB?

 

[Kaspar@Plesk]

Try searching for ID '28' in the Task Manager in Tools & Settings to see if there are any recent related tasks that reveal the domain.

 

[Kulturmensch]

Cool, this helped! Thank you.