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Authentication failed: invalid username or password specified

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by jema, Nov 5, 2009.

  1. jema

    jema Guest

    0
     
    I am getting the error in the title when trying to login to Plesk 9.2. This is happening in both IE and Firefox.

    The password is right, I have stopped iptables (both on the PC and the server). I have cleared any lockouts as per:

    http://sudo.apt-get.info/?p=60

    which also incidentally conforms my password is right. service psa restart has not worked either.

    I'm wondering if there is somehow too many sessions?
     
  2. Yulia Kostina

    Yulia Kostina Guest

    0
     
    Hello

    It can be Plesk installed within Virtuozzo container, and the login can be redirected through Virtuozzo service container.
    In this case the login to Plesk CP looks like https://IP:8443/vz/cp/panel/plesk/frameset
    If the above is true - please try to access Plesk directly at http://IP:8880 with the password you have.
    Otherwise - try to reset password following the article
    http://kb.odin.com/en/346
     
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