Auto-installer does not work inside Virtuozzo environment

[peterjoel]

I just upgraded from 7.5.3 to 7.5.4, using the updater button. Now, when I press it, I get the error message:

"Service is not available now.
Internal Plesk error occurred: AutoInstallerManager::getAutoInstaller() failed: AutoInstallerManager::_autoInstallerCall() failed: autoinstaller failed: Auto-installer does not work inside Virtuozzo environment. Refer to your service provider in order to obtain Plesk updates."

Auto-updater worked in 7.5.3 inside Virtuozzo, so I'm wondering what the difference is.

Any ideas?

 

[elyakh]

Hello,

Please try to log into psa database:

# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

mysql> select * from misc

check if the "disable_updater" parameter is set up to "true", if yes, change it to "false" and this should get the issue resolved.