Auto setup error

[MichalD]

OS: Ubuntu 8.04

By running the autoinstaller I get following errors:

== start ==

Checking whether the package dependencies are resolved.
E: Version '9.2.3-ubuntu8.04.build92091210.12' for 'psa-hotfix3-9.2.3' was not found
ERROR: autoinstaller: Error in execution of DEBIAN_FRONTEND=noninteractive

Hit http://archive.ubuntu.com hardy Release.gpg
Hit http://archive.ubuntu.com hardy-updates Release.gpg
Hit http://archive.ubuntu.com hardy-security Release.gpg
Hit http://archive.ubuntu.com hardy Release
Hit http://archive.ubuntu.com hardy-updates Release
Hit http://archive.ubuntu.com hardy-security Release
Hit http://archive.ubuntu.com hardy/main Packages
Hit http://archive.ubuntu.com hardy/restricted Packages
Hit http://archive.ubuntu.com hardy/universe Packages
Hit http://archive.ubuntu.com hardy-updates/main Packages
Hit http://archive.ubuntu.com hardy-updates/restricted Packages
Hit http://archive.ubuntu.com hardy-updates/universe Packages
Hit http://archive.ubuntu.com hardy-security/main Packages
Hit http://archive.ubuntu.com hardy-security/restricted Packages
Hit http://archive.ubuntu.com hardy-security/universe Packages
Reading package lists...
Segmentation fault

== End ==

 

[IgorG]

Is it fresh installation or Plesk upgrade?

 

[MichalD]

Is it fresh installation or Plesk upgrade?

it's in the fresh instalation.

~ Mcgiwer

 

[IgorG]

Do you have autoinstaller from http://www.parallels.com/download/plesk9/#ubuntu ?

 

[MichalD]

Do you have autoinstaller from http://www.parallels.com/download/plesk9/#ubuntu ?

yes.. it was downloaded from Your website

 

[IgorG]

Try 'apt-get -f install' before installation. Also try to find something useful in autoinstaller logs in /tmp and post it here.

 

[MichalD]

It hasn't helped. Sending you the obscured output feedback with comments.

== Start ==
(...)
Ign http://autoinstall.plesk.com hardy Release.gpg
Ign http://autoinstall.plesk.com hardy Release.gpg
Ign http://autoinstall.plesk.com hardy Release.gpg
Ign http://autoinstall.plesk.com hardy Release
Ign http://autoinstall.plesk.com hardy Release
Ign http://autoinstall.plesk.com hardy Release
Ign http://autoinstall.plesk.com hardy/all Packages
(...)
Warning: not connected 'multiverse' repository section

== End ==

// Repositeries problem?


E: Version '9.3.0-ubuntu8.04.build93091230.07' for 'libpam-plesk' was not found

// Missing library?

ERROR: autoinstaller: Error in execution of DEBIAN_FRONTEND=noninteractive

// huh ?

 

[IgorG]

I can assume only that you have modified /etc/apt/sources.list. Did you tried fresh install Ubuntu 8.04 without any modification and then start Plesk installation with http://download1.parallels.com/Ples...ler_v3.5.0_build090817.16_os_Ubuntu_8.04_i386 there?

 

[MichalD]

I'm trying to install plesk on an fresh Ubuntu instalation (VPS)

 

[IgorG]

I'm trying to install plesk on an fresh Ubuntu instalation (VPS)

Why you do not use Virtuozzo template for Plesk installation to VPS if it is Virtuozzo VPS?

 

[MichalD]

Why you do not use Virtuozzo template for Plesk installation to VPS if it is Virtuozzo VPS?

No it is not an Virtuozzo VPS... It's an virtualization based on XEN

 

[IgorG]

Ok. Seems problem require deep investigation directly on your server. We have not received such complaints from customers with Ubuntu servers. I think that you should contact support team in your case for detailed investigation of this issue.

 

[MichalD]

I think that this could be the problem of the installer. Please create an .deb version of the installer (this kind of installers don't have any problems on my server)

 

[MichalD]

Ok. Seems problem require deep investigation directly on your server. We have not received such complaints from customers with Ubuntu servers. I think that you should contact support team in your case for detailed investigation of this issue.

This isn't an OS problem, but installer one

 

[IgorG]

I have performed test installation with http://download1.parallels.com/Ples...ler_v3.5.0_build090817.16_os_Ubuntu_8.04_i386 on fresh Ubuntu 8.04 test environment.
Plesk was installed without any problem. Therefore autoinstaller is correct.

 

[MichalD]

Did you tryed to do it on the XEN like virtual machine or VPS ?

 

[IgorG]

I have tried it on standalone Ubuntu server and on Virtuozzo VPS. Seems your Ubuntu XEN virtual server is incorrectly installed.

 

[MichalD]

Here you go the output of autoinstaller after I switched the system to Debian 5.0 x64:

Checking whether the package dependencies are resolved.
E: Broken packages
ERROR: autoinstaller: Error in execution of DEBIAN_FRONTEND=noninteractive

Hit http://security.debian.org lenny/updates Release.gpg
Hit http://security.debian.org lenny/updates Release
Hit http://ftp.uk.debian.org lenny Release.gpg
Ign http://security.debian.org lenny/updates/main Packages/DiffIndex
Hit http://ftp.uk.debian.org lenny Release
Ign http://security.debian.org lenny/updates/contrib Packages/DiffIndex
Hit http://security.debian.org lenny/updates/main Packages
Ign http://ftp.uk.debian.org lenny/main Packages/DiffIndex
Hit http://security.debian.org lenny/updates/contrib Packages
Hit http://ftp.uk.debian.org lenny/main Packages
Reading package lists...
Segmentation fault

== End ==

 

[IgorG]

Segmentation fault can indicate that it may be hardware problem or resources related issue for virtual machine. Did you tried autoinstaller on usual standalone Ubuntu/Debian server?

 

[MichalD]

Did you tried autoinstaller on usual standalone Ubuntu/Debian server?

I don't have such possibility, I have Ubuntu 9.x with isn't support by Plesk 9.3