autoinstaller was hung at gpg-pubkey process.

[浩一ä]

I run "plesk repair all" but not response, so I use autoinstaller, but hung when it process checking gpg-pubkey.

How can I fix this?

# /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

~~~

gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-4520afa9-50ab914c gpg(Atomicorp (Atomicorp Official Signing Key) <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-4520afa9-50ab914c gpg(Atomicorp (Atomicorp Official Signing Key) <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-e8562897-459f07a4 gpg(CentOS-5 Key (CentOS 5 Official Signing Key) <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-4520afa9-50ab914c gpg(Atomicorp (Atomicorp Official Signing Key) <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)

hung hrere.

Thank you for your help.

 

[UFHH01]

Hi 浩一ä,

please use:

yum clean all
yum update

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base​

 

[浩一ä]

Hi 浩一ä,

please use:

yum clean all
yum update

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base​

Than you for your advise, I run commands but looks like hung at same point.
..How can I run autoinstaller.. Do you have any idea for it?
Thank you very much.

 

[UFHH01]

Hi 浩一ä,

if the above suggestion didn't already work for you, you could as well try:

yum-complete-transaction
package-cleanup --problems
package-cleanup --dupes
package-cleanup --cleandupes
rpm -Va --nofiles --nodigest

yum clean all
rpm --rebuilddb
yum update

 

[浩一ä]

Hi 浩一ä,

if the above suggestion didn't already work for you, you could as well try:

yum-complete-transaction
package-cleanup --problems
package-cleanup --dupes
package-cleanup --cleandupes
rpm -Va --nofiles --nodigest

yum clean all
rpm --rebuilddb
yum update

Thank you for your adovice.
I tried commands above several time, but sometime progress 3 more line of
"gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)" and some time less.
each time, I kill the process previous autoinstaller, but results are almost same.
Is thie repository issue?

Thank you very much.

 

[UFHH01]

Hi 浩一ä,

you could try to disable every additional repos, if you experience issues - just use the standard ones. You didn't provide enough information yet, which repos you use, which operating system, nor which Plesk version you use ( incl. MU ). Please note, that most errors/issues are saved in log - files and a "debug-level" log setting often helps to investigate issues.

Odin / Parallels Plesk Panel for Linux services logs and configuration files ( KB - article: 111 283 )​

How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article 120 101 )​

 

[浩一ä]

THank you, @UFHH01

I am sorry I should desbribe list of depositories.

CentOS-Base.repo CentOS-Media.repo CentOS-Vault.repo atomic.repo autoinstaller-sources.repo
CentOS-Base.repo.rpmnew CentOS-Debuginfo.repo CentOS-Sources.repo CentOS-fasttrack.repo atomic.repo.rpmsave tortix-common.rep .

Hi 浩一ä,

you could try to disable every additional repos, if you experience issues - just use the standard ones. You didn't provide enough information yet, which repos you use, which operating system, nor which Plesk version you use ( incl. MU ). Please note, that most errors/issues are saved in log - files and a "debug-level" log setting often helps to investigate issues.

Odin / Parallels Plesk Panel for Linux services logs and configuration files ( KB - article: 111 283 )​

How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article 120 101 )​

by KB - article 120 101
I run

# ll /usr/local/psa/admin/conf/ | grep panel
-rw-r--r-- 1 root root 1705 Aug 26 22:18 panel.ini.sample

There is only panel.ini.sample file.
is it ok to copy panel.ini.sample to panel.ini? or it should have to have panel.ini at /usr/local/psa/admin/conf/ already?

Thank you for your advice.

 

[UFHH01]

Hi 浩一ä,

yes!

cp /usr/local/psa/admin/conf/panel.ini.sample /usr/local/psa/admin/conf/panel.ini​

... is the correct usage.


Please consider to use only :

autoinstaller-sources.repo

CentOS-Base.repo
CentOS-Debuginfo.repo
CentOS-Media.repo
CentOS-Vault.repo

... and disable any other repo, if you experience issues. Please don't forget the above mentioned commands in case of dublicates ( post 4: http://talk.plesk.com/threads/autoinstaller-was-hun-at-gpg-pubkey-process.335388/#post-789255 )

The additional repos "atomic.repo.rpmsave" and "tortix-common.rep" can be re-enabled later on again, or you use the standart way:

wget -q -O - http://www.atomicorp.com/installers/atomic | sudo sh

( please note, that atomic actually has some strange 404 - errors... I don't know why! )

 

[浩一ä]

Many thanks @UFHH01 I am going to do your adovice above.

one more suspicious, http://kb.odin.com/en/121064 , Looks like 2 apache

# rpm -qa | grep http
httpd-2.2.31-15072412
httpd-devel-2.2.22-13060513

It can be related this issue?

Thank you.

 

[UFHH01]

Hi 浩一ä,

It can be related this issue?

Please use for example:

yum info httpd
yum info httpd-devel

Another command might help as well, to inform yourself: rpm -ql httpd-devel | less

It might be helpfull to read: https://linuxmoz.com/linux-yum-tutorial/ ( external link, please inform me if the link goes dead, so I can replace the link with another one. Thank you! )

 

[浩一ä]

Hi 浩一ä,

yes!

cp /usr/local/psa/admin/conf/panel.ini.sample /usr/local/psa/admin/conf/panel.ini​

... is the correct usage.


Please consider to use only :

autoinstaller-sources.repo

CentOS-Base.repo
CentOS-Debuginfo.repo
CentOS-Media.repo
CentOS-Vault.repo

... and disable any other repo, if you experience issues. Please don't forget the above mentioned commands in case of dublicates ( post 4: http://talk.plesk.com/threads/autoinstaller-was-hun-at-gpg-pubkey-process.335388/#post-789255 )

The additional repos "atomic.repo.rpmsave" and "tortix-common.rep" can be re-enabled later on again, or you use the standart way:

wget -q -O - http://www.atomicorp.com/installers/atomic | sudo sh

( please note, that atomic actually has some strange 404 - errors... I don't know why! )

I checked all .repo files
---
autoinstaller-sources.repo (desappear, probably when run autoinstaller will be exist?)

.repo files below, are all enable=0 should be enable=1 ?

CentOS-Base.repo
CentOS-Debuginfo.repo
CentOS-Media.repo
CentOS-Vault.repo

I forgot tell

Product version: 12.5.30 Update #7
Update date: 2015/10/22 21:48
Build date: 2015/08/26 19:00
OS version: CentOS 5.11
Revision: 344620
Architecture: 32-bit
Wrapper version: 1.2

on VPS Virtuozzo


Thank you for your advice.

 

[UFHH01]

.repo files below, are all enable=0 should be enable=1 ?

Please get some basic knowledge here:

8. Maintaining yum ( online documentation: CentOS 5 )

Managing Software with yum ( online documentation: CentOS 5 )

CentOS-5 Documentation ( online documentation: CentOS 5 )​

 

[浩一ä]

rpm -ql httpd-devel | less

thank you, I see httpd-devel is package for httpd so no matter for this issue.
Thanks a lot.

 

[浩一ä]

Now hunging at "Checking for installed in extension catalog packages"

I do debug by advice of @UFHH01,
It can be Database issue?

--start autoinstaller3.log
~~
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-4520afa9-50ab914c gpg(Atomicorp (Atomicorp Official Signing Key) <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
gpg-pubkey-5ebd2744-418ffac9 gpg(Atomic Rocket Turtle <[email protected]>)
repository: Get brief packages info for all sources
[2015-10-28 09:22:41.326968] Checking for installed in extension catalog packages

--end of log

--start of debug on panel.log


[root@ip-97-74-243-19 conf]# tail -f /usr/local/psa/admin/logs/panel.log
[2015-10-28 09:08:38] DEBUG [dbquery] [13] SQL: DELETE FROM `sessions` WHERE (`sess_id` = '')
[2015-10-28 09:08:38] DEBUG [dbquery] [13] END: 0.016573905944824 sec
[2015-10-28 09:08:38] DEBUG [dbquery] [14] SQL: DESCRIBE `ServiceNodes`
[2015-10-28 09:08:38] DEBUG [dbquery] [14] END: 0.093142986297607 sec
[2015-10-28 09:08:38] DEBUG [dbquery] [15] SQL: SELECT `ServiceNodes`.* FROM `ServiceNodes` AS `ServiceNodes` WHERE (`ipAddress` = 'local')
[2015-10-28 09:08:38] DEBUG [dbquery] [15] END: 0.00882887840271 sec
[2015-10-28 09:08:39] DEBUG [dbquery] [16] SQL: DESCRIBE `ServiceNodeEnvironment`
[2015-10-28 09:08:39] DEBUG [dbquery] [16] END: 0.099999189376831 sec
[2015-10-28 09:08:39] DEBUG [dbquery] [17] SQL: SELECT `ServiceNodeEnvironment`.* FROM `ServiceNodeEnvironment` AS `ServiceNodeEnvironment` WHERE (`serviceNodeId` = '1' AND `section` = 'componentsPackages')
[2015-10-28 09:08:39] DEBUG [dbquery] [17] END: 0.014917850494385 sec
[2015-10-28 09:23:15] DEBUG [dbquery] [0] SQL: SET sql_mode = ''
[2015-10-28 09:23:15] DEBUG [dbquery] [0] END: 0.012052059173584 sec
[2015-10-28 09:23:15] DEBUG [dbquery] [1] SQL: SET NAMES utf8
[2015-10-28 09:23:15] DEBUG [dbquery] [1] END: 0.005842924118042 sec
[2015-10-28 09:23:15] DEBUG [dbquery] [2] SQL: connect
[2015-10-28 09:23:15] DEBUG [dbquery] [2] END: 0.06284499168396 sec
[2015-10-28 09:23:15] DEBUG [dbquery] [3] SQL: SET sql_mode = ''
[2015-10-28 09:23:15] DEBUG [dbquery] [3] END: 0.0064020156860352 sec
[2015-10-28 09:23:15] DEBUG [dbquery] [4] SQL: select param, val from misc
[2015-10-28 09:23:15] DEBUG [dbquery] [4] END: 0.0078389644622803 sec
[2015-10-28 09:23:16] DEBUG [dbquery] [5] SQL: DESCRIBE `ServiceNodes`
[2015-10-28 09:23:16] DEBUG [dbquery] [5] END: 0.039243936538696 sec
[2015-10-28 09:23:16] DEBUG [dbquery] [6] SQL: SELECT `ServiceNodes`.* FROM `ServiceNodes` AS `ServiceNodes` WHERE (`ipAddress` = 'local')
[2015-10-28 09:23:16] DEBUG [dbquery] [6] END: 0.0020561218261719 sec
[2015-10-28 09:23:16] DEBUG [dbquery] [7] SQL: DESCRIBE `ServiceNodeEnvironment`
[2015-10-28 09:23:16] DEBUG [dbquery] [7] END: 0.06911301612854 sec
[2015-10-28 09:23:16] DEBUG [dbquery] [8] SQL: SELECT `ServiceNodeEnvironment`.* FROM `ServiceNodeEnvironment` AS `ServiceNodeEnvironment` WHERE (`serviceNodeId` = '1' AND `section` = 'componentsPackages')
[2015-10-28 09:23:16] DEBUG [dbquery] [8] END: 0.0067501068115234 sec

----

 

[UFHH01]

Hi 浩一ä,

Now hunging at "Checking for installed in extension catalog packages"

Product version: 12.5.30 Update #7
Update date: 2015/10/22 21:48
Build date: 2015/08/26 19:00
OS version: CentOS 5.11
Revision: 344620
Architecture: 32-bit
Wrapper version: 1.2

on VPS Virtuozzo

Could you please check as well possible ressources bottlenecks on your VPS?

cat /proc/user_beancounters
​

Please inform yourself about this command and its informations at: https://openvz.org/Human_readable_user_beancounters

 

[浩一ä]

Hi 浩一ä,





Could you please check as well possible ressources bottlenecks on your VPS?

cat /proc/user_beancounters
​

Please inform yourself about this command and its informations at: https://openvz.org/Human_readable_user_beancounters

Thank you for your information, this is my server botleneck.

cat /proc/user_beancounters
Version: 2.5
uid resource held maxheld barrier limit failcnt
10008200: kmemsize 22404384 22425803 9223372036854775807 9223372036854775807 0
lockedpages 5628 5628 9223372036854775807 9223372036854775807 0
privvmpages 292688 292850 1048576 1048576 0
shmpages 27466 27466 9223372036854775807 9223372036854775807 0
dummy 0 0 9223372036854775807 9223372036854775807 0
numproc 163 163 32567 32567 0
physpages 108847 108728 9223372036854775807 9223372036854775807 0
vmguarpages 0 0 524288 9223372036854775807 0
oomguarpages 108847 108728 9223372036854775807 9223372036854775807 0
numtcpsock 258 258 9223372036854775807 9223372036854775807 0
numflock 36 36 9223372036854775807 9223372036854775807 0
numpty 2 2 255 255 0
numsiginfo 0 0 1024 1024 0
tcpsndbuf 47429856 47429856 9223372036854775807 9223372036854775807 0
tcprcvbuf 4227072 4227072 9223372036854775807 9223372036854775807 0
othersockbuf 1214368 1214368 9223372036854775807 9223372036854775807 0
dgramrcvbuf 0 0 9223372036854775807 9223372036854775807 0
numothersock 515 516 9223372036854775807 9223372036854775807 0
dcachesize 1459346 1462163 9223372036854775807 9223372036854775807 0
numfile 6585 6594 9223372036854775807 9223372036854775807 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 14 14 9223372036854775807 9223372036854775807 0

Thank you.