Issue Unable to install Extensions or update plesk

[Insaniam]

Server operating system version

CentOS Linux 8.5.2111

Plesk version and microupdate number

Plesk Obsidian 18.0.41

Hello there, we are trying to add extensions whitout success.
After looking in depth we found out that our plesk was not up to date, however, it seem impossible to update it.



here are the logs :
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file pool/PSA_18.0.43_8703/release.inf3: 0%
Downloading file pool/PSA_18.0.43_8703/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.42_8472/release.inf3: 0%
Downloading file pool/PSA_18.0.42_8472/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.41_8197/release.inf3: 0%
Downloading file pool/PSA_18.0.41_8197/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.40_8022/release.inf3: 0%
Downloading file pool/PSA_18.0.40_8022/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.39_7558/release.inf3: 0%
Downloading file pool/PSA_18.0.39_7558/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.38_7167/release.inf3: 0%
Downloading file pool/PSA_18.0.38_7167/release.inf3: 100% was finished.
Downloading file pool/PSA_18.0.37_6686/release.inf3: 0%
Downloading file pool/PSA_18.0.37_6686/release.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file PHP81_17/release.inf3: 0%
Downloading file PHP81_17/release.inf3: 100% was finished.
Downloading file PHP80_17/release.inf3: 0%
Downloading file PHP80_17/release.inf3: 100% was finished.
Downloading file php80.inf3: 0%
Downloading file php80.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file PHP74_17/release.inf3: 0%
Downloading file PHP74_17/release.inf3: 100% was finished.
Downloading file php74.inf3: 0%
Downloading file php74.inf3: 100% was finished.
Downloading file php73.inf3: 0%
Downloading file php73.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file pool/PSA_18.0.41_8197/plesk-18.0.41-cos8-x86_64.inf3: 0%
Downloading file pool/PSA_18.0.41_8197/plesk-18.0.41-cos8-x86_64.inf3: 100% was finished.
Downloading file pool/PHP_7.1.33_98/php71-cos8-x86_64.inf3: 0%
Downloading file pool/PHP_7.1.33_98/php71-cos8-x86_64.inf3: 100% was finished.
Downloading file pool/PHP_7.2.34_151/php72-cos8-x86_64.inf3: 0%
Downloading file pool/PHP_7.2.34_151/php72-cos8-x86_64.inf3: 100% was finished.
Downloading file pool/PHP_7.3.33_248/php73-cos8-x86_64.inf3: 0%
Downloading file pool/PHP_7.3.33_248/php73-cos8-x86_64.inf3: 100% was finished.
Downloading file pool/PHP_7.4.28_159/php74-rhel8-x86_64.inf3: 0%
Downloading file pool/PHP_7.4.28_159/php74-rhel8-x86_64.inf3: 100% was finished.
Downloading file PHP74_17/php74-rhel8-x86_64.inf3: 0%
Downloading file PHP74_17/php74-rhel8-x86_64.inf3: 100% was finished.
Downloading file pool/PHP_8.0.16_86/php80-rhel8-x86_64.inf3: 0%
Downloading file pool/PHP_8.0.16_86/php80-rhel8-x86_64.inf3: 100% was finished.
Downloading file PHP80_17/php80-rhel8-x86_64.inf3: 0%
Downloading file PHP80_17/php80-rhel8-x86_64.inf3: 100% was finished.
Downloading file PHP81_17/php81-rhel8-x86_64.inf3: 0%
Downloading file PHP81_17/php81-rhel8-x86_64.inf3: 100% was finished.
Downloading file SITEBUILDER_18.0.29/sitebuilder-18.0.29-rhall-all.inf3: 0%
Downloading file SITEBUILDER_18.0.29/sitebuilder-18.0.29-rhall-all.inf3: 100% was finished.
gpg-pubkey-8483c65d-5ccc5b19 gpg(CentOS (CentOS Official Signing Key) <[email protected]>)
gpg-pubkey-24098cb6-58875d52 gpg(Grafana <[email protected]>)
gpg-pubkey-51312f3f-5e5d236b gpg(GitLab B.V. (package repository signing key) <[email protected]>)
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <[email protected]>)
gpg-pubkey-f27eab47-60d4a67e gpg(GitLab, Inc. <[email protected]>)
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 862B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 3191B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 3931B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 862B [total 0/unknown B 1/1 files]
dnf.exceptions.RepoError: Failed to download metadata for repo 'gitlab_gitlab-ee': repomd.xml GPG signature verification error: Bad GPG signature
Detecting installed product components.
gpg-pubkey-8483c65d-5ccc5b19 gpg(CentOS (CentOS Official Signing Key) <[email protected]>)
gpg-pubkey-24098cb6-58875d52 gpg(Grafana <[email protected]>)
gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <[email protected]>)
gpg-pubkey-51312f3f-5e5d236b gpg(GitLab B.V. (package repository signing key) <[email protected]>)
gpg-pubkey-f27eab47-60d4a67e gpg(GitLab, Inc. <[email protected]>)
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file pool/PSA_18.0.41_8197/examiners/repository_check.sh: 0%
Downloading file pool/PSA_18.0.41_8197/examiners/repository_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.41_8197/examiners/disk_space_check.sh: 0%
Downloading file pool/PSA_18.0.41_8197/examiners/disk_space_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.41_8197/examiners/sh_cmd.sh: 0%
Downloading file pool/PSA_18.0.41_8197/examiners/sh_cmd.sh: 100% was finished.
Downloading file pool/PSA_18.0.41_8197/examiners/panel_preupgrade_checker.php: 0%
Downloading file pool/PSA_18.0.41_8197/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file pool/PSA_18.0.41_8197/examiners/php_launcher.sh: 0%
Downloading file pool/PSA_18.0.41_8197/examiners/php_launcher.sh: 100% was finished.
Start downloading 1 files of unknown size and 0 delta RPMs
Download PLESK_18_0_41 dist 3091B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PLESK_18_0_41 thirdparty 3081B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 7.3 thirdparty 3068B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 7.4 thirdparty 3068B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download PHP 8.0 thirdparty 3068B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 862B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 3191B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 3931B [total 0/unknown B 1/1 files]
Start downloading 1 files of unknown size and 0 delta RPMs
Download gitlab_gitlab-ee 862B [total 0/unknown B 1/1 files]
dnf.exceptions.RepoError: Failed to download metadata for repo 'gitlab_gitlab-ee': repomd.xml GPG signature verification error: Bad GPG signature

ERROR: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Visit https://support.plesk.com/ to search for a solution.

Look like it can be updated because of gitlab version, what can i do ?
I had a simiar message from an other extensions that i resolved but can't figure out how to resolve this one :/


Here is some other infos :
OS: CentOS Linux 8.5.2111
Product: Plesk Obsidian 18.0.41, last updated on Jan 26, 2022 09:01 AM

 

[Bitpalast]

Two ideas what you could try:
1) Edit /etc/yum.conf and exclude gitlab_gitlab-ee from updates like
exclude=gitlab_gitlab*
2) Disable GPG signature test in the yum file for that module (bad idea)
For your package you have a file in /etc/yum.repos.d, and in that file you could place
gpgcheck=1
repo_gpgcheck=1
However, in that case you cannot be sure that you get the right source of that package.

However, in your output above the same repo is listed several times (gitlab_gitlab-ee). Could it be possible that there are duplicate packages? That could be a case for "# package-cleanup --dupes", but this could also create more problems if the wrong packages are removed.

 

[MarkM]

You likely need the new GPG key for Gitlab - it expired like back in March;

curl "https://gitlab-org.gitlab.io/omnibus-gitlab/gitlab_new_gpg.key" -o /tmp/omnibus_gitlab_gpg.key
sudo rpm --import /tmp/omnibus_gitlab_gpg.key

They have info on it on their repo;

GitLab GPG expired today (#6701) · Issues · GitLab.org / omnibus-gitlab · GitLab

The GPG Key from Gitlab Packages expired Today. I have attempted to Update my Packages with APT and I see that the Key expired Today

gitlab.com

 

[Insaniam]

Hello Peter and Mark,
Unfortunately your ideas did not work for me :/
Well, Gitlab is not used on this server btw, his there any way to uninstall it with the terminal SSH and command line ?
Couln't find any gitlab extensions.

 

[Maarten.]

What if you move the /etc/yum.repos.d/gitlab_gitlab-ee.repo to /tmp?