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awstats does not generate statistics for all domains

Discussion in 'Plesk for Linux - 8.x and Older' started by ruluk7, Dec 28, 2007.

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  1. ruluk7

    ruluk7 Guest


    i upgraded successfully from plesk 8.2 to 8.3. on some domains, the new awstats runs correctly and generates reports. but, unfortunately, on some domains i don't get any results, but the following message:

    Statistics for: domain-name Awstats Web Site
    Last Update: Never updated (See 'Build/Update' on awstats_setup.html page)
    Reported period: Month Dec 2007

    all values are zero.

    this happens, even if the logfiles are here for at least the last four months...

    does anybody has an idea how to fix this?

    thanks and regards
  2. biznesshosting

    biznesshosting Guest

    try to change the stats to webalizer and then back....

    finally, run the statistics cron script to update the data.
  3. dyrer

    dyrer Basic Pleskian

    Mar 27, 2007
    Likes Received:
    No is not working any ideas
  4. ziba@

    ziba@ Guest


    You can try manually invoking statistics for all domains or for affected domains from console to check if it will give any errors and if domain webstat page will be updated or no.

    To calculate statistics for all domains you should run:

    To calculate statistics for an affected domain you should run:
    /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=<domain_name>
  5. ruluk7

    ruluk7 Guest

    thanks for all the hints. unfortunately, nothing of this helps... it must be a problem in the awstats configuration, because somehow, it doesn't include the old logfiles <logfile.log.processed> the first time. and if i run it manually (awstats.pl ...), it works, but during the next run of '/usr/local/psa/admin/sbin/statistics', everything gets lost again. :(
  6. elglobo

    elglobo Guest


    Do you resolve your problem ? I am in the same case.

    Thanks per advance ;)
  7. ruluk7

    ruluk7 Guest

    no i didn't...

    parallels (former swsoft) announced a fix for this only in version 8.4:
    sad but true...
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