Forwarded to devs awstats issue

[sebgonzes]

TITLE:

awstats issue​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

plesk, obsidian, cloudlinux 7, Version Plesk Obsidian v18.0.21​

PROBLEM DESCRIPTION:

Statistic that last 2 month fail with 404 page (older month are ok).

I review all, and trying to recalcul his statistic, find that AWSTATS_BIN_D/AWSTATS_TOOLS_D was wrong in /etc/psa/psa.conf

AWSTATS_BIN_D /usr/share/awstats/wwwroot/cgi-bin
AWSTATS_TOOLS_D /usr/share/awstats/tools

and should be

AWSTATS_BIN_D /var/www/cgi-bin/awstats
AWSTATS_TOOLS_D /usr/share/awstats

=>
How to recalculate AWStats web-statistics using domain logs for previous months in Plesk
Unable to open AWStats web statistics page in Plesk: 404 Not Found The requested document was not found on this server

What is the reason of this wrong change in psa.conf?​

STEPS TO REPRODUCE:

Configure awstat in domain and see if statistic is calculate by the webstat directory​

ACTUAL RESULT:

Not found page​

EXPECTED RESULT:

Awstat statistic page​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

Thank you. Confirmed and submitted as PPPM-11342

 

[sebgonzes]

Thank you. Confirmed and submitted as PPPM-11342

Ok @IgorG the solution is the manual change psa.conf? it's the case in any linux version?

 

[Manfred Beck]

Thank you. Confirmed and submitted as PPPM-11342

Hi Igor, after manual correction of psa.conf and recalc by plesk sbin statistics --calculate-one --domain-name=example.com I get ERR_CONNECTION_REFUSED when calling /plesk-stat/webstat-ssl/

 

[IgorG]

Fixed:

Change Log for Plesk Obsidian

Find out about changes, additions and updates to Plesk Obsidian on an iteration to iteration basis.

docs.plesk.com

Accessing AWStats data for domains hosted in Plesk no longer results in the “404 Not Found” error. (PPPM-11342)

 

[sebgonzes]

Fixed:

Change Log for Plesk Obsidian

Find out about changes, additions and updates to Plesk Obsidian on an iteration to iteration basis.

docs.plesk.com

It's an great news!