Issue Backup download issue

[dalkol]

Hello

I can not download my full backup via Plesk.

I have 7.70GB backup and when i click download, it pop it up and show only few kb of downloaded package.

And found this in log:

Backup Manager .................................................... [ERROR]
To see more details, run the command in the verbose mode: plesk repair fs -ver bose
Repairing incorrect permissions ................................. [2017-10-1 5 21:24:02] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/fsmng ' '--set-ac' '/var/lib/psa/dumps' '--perms' '0750' '--owner' 'psaadm' '--group' 'psaadm'] with exit code [1]

fsmng failed: ERROR:Expected and actual types of file '/var/lib/psa/dumps' do not match: directory != symlink .

 

[IgorG]

Do you have any symlinks in /var/lib/psa/dumps ? What is output of command:

# ls -la /var/lib/psa/dumps

?

 

[dalkol]

Do you have any symlinks in /var/lib/psa/dumps ? What is output of command:

# ls -la /var/lib/psa/dumps

?

Hey

I got this;

lrwxrwxrwx. 1 psaadm psaadm 12 Oct 11 10:41 /var/lib/psa/dumps -> /data/dumps/

 

[UFHH01]

Hi dalkol,

as you can see, you created a SYMLINK, which doesn't work here. If you desire to change the backup directory, you would change this in your "/etc/psa/psa.conf".

 

[dalkol]

Tried both editing psa.conf and create the symlink at default backup path, but still it only download xml file which is less than a mb in size.

 

[UFHH01]

Hi dalkol,

pls. note, that AFTER changing your "psa.conf", it is essential to restart your services:

service psa restart

Pls. post the output of the example command ( logged in as user "root" over SSH )

grep DUMP /etc/psa/psa.conf

... and pls. AVOID to use any symlinks, as they will not work!


Pls. make as well sure, that you have the correct permissions for a new backup - location:

ls -l /var/lib/psa

drwxr-x--- 2 psaadm psaadm XXXX XXX XX XX:XX dumps

... has to match:

ls -l /data

 

[dalkol]

Hi dalkol,

pls. note, that AFTER changing your "psa.conf", it is essential to restart your services:

service psa restart

Pls. post the output of the example command ( logged in as user "root" over SSH )

grep DUMP /etc/psa/psa.conf

... and pls. AVOID to use any symlinks, as they will not work!


Pls. make as well sure, that you have the correct permissions for a new backup - location:

ls -l /var/lib/psa

drwxr-x--- 2 psaadm psaadm XXXX XXX XX XX:XX dumps

... has to match:

ls -l /data

Here are the requested details:

[root$v-1 psa]# ls -ld /data/dumps/
drwxr-x---. 4 psaadm psaadm 4096 Oct 16 03:18 /data/dumps/

[root$v-1 psa]# grep DUMP /etc/psa/psa.conf
#DUMP_D /var/lib/psa/dumps
DUMP_D /data/dumps
DUMP_TMP_D /dev/vdb1
[root$v-1 psa]#

[root$v-1 psa]# service psa restart
[root$v-1 psa]#

 

[UFHH01]

Hi dalkol,

you missed in this case ( as you changed as well the DUMP_TMP_D path ):

ls -l /dev/vdb1

... which should match the previous permissions, as for "/tmp", which are "drwxrwxrwt" or "1777".
As your harddisk itself should NEVER have the same permissions, as a temp/tmp - folder, pls. consider to use for example "/dev/tmp" and change the permissions as to your current "/tmp" - folder permissions!

 

[dalkol]

Hi dalkol,

you missed in this case ( as you changed as well the DUMP_TMP_D path ):

ls -l /dev/vdb1

... which should match the previous permissions, as for "/tmp", which are "drwxrwxrwt" or "1777".
As your harddisk itself should NEVER have the same permissions, as a temp/tmp - folder, pls. consider to use for example "/dev/tmp" and change the permissions as to your current "/tmp" - folder permissions!

#Logs
[root$v-1 psa]# service psa restart
[root$v-1 psa]# grep DUMP /etc/psa/psa.conf
#DUMP_D /var/lib/psa/dumps
DUMP_D /data/dumps
#DUMP_TMP_D /dev/vdb1
DUMP_TMP_D /tmp
[root$v-1 psa]#