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backup error while uploading to FTP

S

Sven L.

Regular Pleskian
centos 6.4 plesk 11.5.30#21

what is this error?
Code: 
Error:	
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 726.
 at /usr/local/psa/admin/bin/plesk_agent_manager line 726
	main::perform('verbose', 0, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2013-11-08-030502.898', 'profile-name', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1311
	main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
	eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
	Error::subs::try('CODE(0x1d38220)', 'HASH(0x1d38550)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
	main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323.
Error:	
The dump have been made successfully but can not be imported to FTP due to errors. 
The dump 'diarias_info_1311080305.xml' have been leaved at repository. Please export it manually
Error:	
Can't upload file '/usr/local/psa/PMM/tmp/backupQsb95j/diarias_info_1311080305.xml.tar' to ftp. Error code: 1

this ONLY happens when backing up scheduled. if i do a MANUAL backup, it uploads to FTP perfectly. what's the problem here? i am really growing tired of having an unreliable backup system. this problem NEVER happened with 9.5.4
 
Need more details: related errors from /usr/local/psa/PMM/sessions/2013-11-08-030502.898 and look at psadump.log - what is there above this error message?
 
I have the same error. Plesk 11.5.30 #28 Centos 5.10 (Final)

Yesterday, I created a subdomain in Plesk called SUBDOMAIN.DOMAIN.COM, but the panel has not created the subdirectory:
/var/www/vhosts/SUBDOMAIN.DOMAIN.COM

Only the panel created this subdirectory:
/var/www/vhosts/system/SUBDOMAIN.DOMAIN.COM

This is the log os /usr/local/psa/PMM/sessions/XXXX/psadump.log
==============================
[15692]: 07:19:41 ERROR fd9d008f-6115-49df-8a30-4885c8a4eb3e Can't upload file '/usr/local/psa/PMM/tmp/backupIjDk43/servidor1_info_1401090531.xml.tar' to ft$
[15692]: 07:19:45 ERROR ba82bd11-0e06-40ca-8ba4-30b8f81b6938 The dump have been made successfully but can not be imported to FTP due to errors.
The dump 'servidor1_info_1401090531.xml' have been leaved at repository. Please export it manually
[15692]: 07:19:45 ERROR fdc0a148-4469-49e8-8077-7ca6a907f2d4 Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 7$
at /usr/local/psa/admin/bin/plesk_agent_manager line 726
main::perform('verbose', 0, 'owner-type', 'server', 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2014-01-09-053106.769', 'pro$
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0xc8c9170)', 'HASH(0xe1ac4e0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323.
:
at /usr/local/psa/PMM/agents/shared/Logging.pm line 100
Logging::error('Runtime error: Export dump to FTP failed at /usr/local/psa/ad...', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager l$
main::__ANON__('Error::Simple=HASH(0xe1ac700)', 'SCALAR(0xd4cfd10)') called at /usr/local/psa/PMM/agents/shared/Error.pm line 330
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 321
Error::subs::run_clauses('HASH(0xe1ac4e0)', 'Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_a...', 'undef', 'ARRAY(0xd4d0110)') called $
Error::subs::try('CODE(0xc8c9170)', 'HASH(0xe1ac4e0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323


== STDERR ====================
[15692]: 04:31:09 DEBUG ------------------------------------------------------------
[15692]: 04:31:09 DEBUG Migration status reporting initialized.
[15692]: 04:31:09 DEBUG Status file: /usr/local/psa/PMM/sessions/2014-01-09-053106.769/dump-status.xml
[15692]: 04:31:09 DEBUG ------------------------------------------------------------
1+0 records in
1+0 records out
31457280 bytes (31 MB) copied, 0.405316 seconds, 77.6 MB/s
find: /var/www/vhosts/SUBDOMAIN.DOMAIN.COM: No such file or directory
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 726.
at /usr/local/psa/admin/bin/plesk_agent_manager line 726
main::perform('verbose', 0, 'owner-type', 'server', 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2014-01-09-053106.769', 'pro$
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0xc8c9170)', 'HASH(0xe1ac4e0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323.


==============================

But two days ago I had not created the subdomain and also gave a similar error:

/usr/local/psa/PMM/sessions/XXXX/psadump.log
==============================

[1058]: 07:06:49 ERROR 913ce59a-e5de-4761-833a-048a5bb503e5 Can't upload file '/usr/local/psa/PMM/tmp/backupEKZCyd/servidor1_info_1401080531.xml.tar' to ftp$
[1058]: 07:06:55 ERROR 4d3b256f-7dfd-4ad5-8720-6e8fad52ae00 The dump have been made successfully but can not be imported to FTP due to errors.
The dump 'servidor1_info_1401080531.xml' have been leaved at repository. Please export it manually
[1058]: 07:06:55 ERROR 9195c9b7-e67a-4c34-8670-ee7e8b2029f1 Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 72$
at /usr/local/psa/admin/bin/plesk_agent_manager line 726
main::perform('verbose', 0, 'owner-type', 'server', 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2014-01-08-053107.369', 'pro$
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0x17c36170)', 'HASH(0x195194e0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323.
:
at /usr/local/psa/PMM/agents/shared/Logging.pm line 100
Logging::error('Runtime error: Export dump to FTP failed at /usr/local/psa/ad...', 'fatal') called at /usr/local/psa/admin/bin/plesk_agent_manager l$
main::__ANON__('Error::Simple=HASH(0x19519700)', 'SCALAR(0x1883cd10)') called at /usr/local/psa/PMM/agents/shared/Error.pm line 330
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 321
Error::subs::run_clauses('HASH(0x195194e0)', 'Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_a...', 'undef', 'ARRAY(0x1883d110)') calle$
Error::subs::try('CODE(0x17c36170)', 'HASH(0x195194e0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323


== STDERR ====================
[1058]: 04:31:10 DEBUG ------------------------------------------------------------
[1058]: 04:31:10 DEBUG Migration status reporting initialized.
[1058]: 04:31:10 DEBUG Status file: /usr/local/psa/PMM/sessions/2014-01-08-053107.369/dump-status.xml
[1058]: 04:31:10 DEBUG ------------------------------------------------------------
1+0 records in
1+0 records out
31457280 bytes (31 MB) copied, 0.366309 seconds, 85.9 MB/s
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 726.
at /usr/local/psa/admin/bin/plesk_agent_manager line 726
main::perform('verbose', 0, 'owner-type', 'server', 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2014-01-08-053107.369', 'pro$
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0x17c36170)', 'HASH(0x195194e0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1323.


==============================
 
Last edited:
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