Issue Backup Errors in Log File

[Anoop]

Every day backups are running with errors or warnings.

Error Logs.


Warning: Subscription "abcd.com"

Not all the data from C:\Inetpub\vhosts\abcd.com was backed up successfully:

Unable to get attributes of the file C:\Inetpub\vhosts\abcd.com\epadhayi.AshwinITServices.com\wp-content\uploads\2020\05\Penguins.jpg: (5) Access is denied. The file will not be archived.

Unable to get attributes of the file C:\Inetpub\vhosts\abcd.com\epadhayi.AshwinITServices.com\wp-content\uploads\2020\05\Tulips.jpg: (5) Access is denied. The file will not be archived.

Warning: Subscription "xyz.com"

Not all the data from C:\Inetpub\vhosts\xyz.com was backed up successfully:

Unable to get attributes of the file C:\Inetpub\vhosts\xyz.com\abcdxyz.com\wp-content\uploads\2020\05\WhatsApp-Image-2020-05-11-at-5.35.21-PM.jpeg: (5) Access is denied. The file will not be archived.

Unable to get attributes of the file C:\Inetpub\vhosts\xyz.com\abcdxyz.com\wp-content\uploads\2020\05\WhatsApp-Image-2020-05-11-at-5.36.48-PM.jpeg: (5) Access is denied. The file will not be archived.

Unable to get attributes of the file C:\Inetpub\vhosts\xyz.com\abcdxyz.com\wp-content\uploads\2020\05\WhatsApp-Image-2020-05-11-at-5.48.36-PM.jpeg: (5) Access is denied. The file will not be archived.

Unable to get attributes of the file C:\Inetpub\vhosts\xyz.com\abcdxyz.com\wp-content\uploads\2020\07\WhatsApp-Image-2020-05-11-at-5.35.21-PM.jpeg: (5) Access is denied. The file will not be archived.

Unable to get attributes of the file C:\Inetpub\vhosts\xyz.com\abcdxyz.com\wp-content\uploads\2020\07\WhatsApp-Image-2020-05-11-at-5.36.48-PM.jpeg: (5) Access is denied. The file will not be... (truncated)

 

[IgorG]

Fix file permissions for the abcdxyz.com and abcd.com domains:

C:\> plesk bin repair --repair-webspace-security -webspace-name siliquapietro.com -all-filesystem-objects

For more details on the above issue, please check this article:

[FIXED BUG] Unable to manage, create ZIP or back up files uploaded by PHP scripts in Plesk: Unable to get the object security info: (5) Access is denied

 

[Anoop]

Fix file permissions for the abcdxyz.com and abcd.com domains:

C:\> plesk bin repair --repair-webspace-security -webspace-name siliquapietro.com -all-filesystem-objects

For more details on the above issue, please check this article:

[FIXED BUG] Unable to manage, create ZIP or back up files uploaded by PHP scripts in Plesk: Unable to get the object security info: (5) Access is denied