Backup is not working correct/missing options

[Christian_Heutger]

Hi,
the Plesk Backup does not include files owned by the webserver, just files owned by the ftp user.
Also missing some options for backing up. As because of the issue above I just want plesk settings to be backed up as well as the mails, but I can only exclude mail, I can not include mail with settings without content. Would be better to have checkboxes for all options instead of some select options, e.g. server settings (psa database I believe), web content, mail content, may be some more options.
Regards,
Christian

 

[vlikhtanskiy]

Hi @Christian_Heutger!

I cannot reproduce the issue. Could you please describe how do you check if these files are in the backup?

I can suppose several variants:
1. Try to restore the backup and on restore screen select the following options (after clicking Add Files you'll get browser of backuped files):

2. Download and check archive of backup:
There are 2 directories: backup_apache-files_DATE.tgz and backup_user-data_DATE.tgz

 

[Christian_Heutger]

Hi,

I checked by looking inside the backup files. They only contained the folders and some rare files, most of the files are owned by apache.

Regards,
Christian

 

[vlikhtanskiy]

Could you please try to check the backups as shown on the screenshot above?

 

[Christian_Heutger]

Hi,

sorry for delay. I now tried your second way, but I got:

You can select objects to restore only when you are restoring from backups that were created in Plesk 12.0 or later.

I'm using Plesk 12.0.18?!? The backup is from yesterday and I use Plesk 12.0.18 since February!

However, I rechecked the tar archive and you're right, the backup files are split in apache and user data files. Strange, but I now understood.

However, is there an option only to backup plesk configuration and mails but not the websites and their databases?

Regards,
Christian

 

[IgorG]

is there an option only to backup plesk configuration and mails but not the websites and their databases?

Tools & Settings -> Backup Manager, start new backup and select option "Server configuration".

 

[Christian_Heutger]

Does Server Configuration include Mail?

Please also respond to my other question, why can't I choose content on restore? The Plesk version is 12.0.8 and the backup is a fresh one from yesterday night? So the note, only supported from Plesk 12+ makes no sense.