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Issue Backup issues occurring due to subscription problems

Will-NYESDigital

Regular Pleskian
Hi there

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian, Version 18.0.25 Update #2, CentOS Linux 7.7.1908 (Core)

PROBLEM DESCRIPTION
When I am viewing my daily backups in the backup manager, I witness that the backup has ran successfully but always displays an error.

STEPS TO REPRODUCE
By going to Server Management - Tools & Settings - Backup Manager - [viewing the backups]

ACTUAL RESULT
An error appears saying the following: The backup [Date] was created and can be restored, although some minor issues occurred. Download, View or Close message.

When I view the error log it displays the following:
Backup Task [Date/Time] Details

Warning: Subscription "domain.co.uk"

Not all the data from /var/www/vhosts/domain.co.uk was backed up successfully:
domain2.co.uk/logs/access_log.webstat: Cannot open: Permission denied
domain.co.uk/logs/access_log.webstat: Cannot open: Permission denied
domain.co.uk/logs/access_ssl_log.webstat: Cannot open: Permission denied

EXPECTED RESULT
I expect the backups to run successfully like on my other 2 servers.

Please could someone assist and shine a light in how I can resolve this issue?

Thank you for your time.
 
Not all the data from /var/www/vhosts/domain.co.uk was backed up successfully:
domain2.co.uk/logs/access_log.webstat: Cannot open: Permission denied
domain.co.uk/logs/access_log.webstat: Cannot open: Permission denied
domain.co.uk/logs/access_ssl_log.webstat: Cannot open: Permission denied
have you checked or compared the permissions of the named path & logfiles? In the past when I had this issue it was wrong permison or wrong ownership and just changed it to the right one solved it.
 
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