Issue Backup Manager: Cannot dump domain hosting content

[Paul Hermans]

When we make a server-wide backup via "Plesk > Tools & Settings > Backup Manager" we get this error:

Warning: domain "example.com"
Cannot dump domain hosting content[Access to the path 'C:\Inetpub\vhosts\example.com' is denied.]

This domain was previously renamed via "Plesk > Hosting Settings" and the path has been conserved from the previous domain, so the actual website data is in 'C:\Inetpub\vhosts\renamed-domain.com'

I think this is a bug in Plesk. Can you please test, confirm and fix this?

Greetings Paul

 

[IgorG]

It looks like database inconsistency. Most probably that you still have an old path in psa.hosting table for this dom_id. Try to correct it manually if

plesk repair db

will not help. Contact Plesk Support if it not helps.