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Backup Manager Error

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by peteoc, Apr 26, 2011.

  1. peteoc

    peteoc Guest

    0
     
    Hi All,

    I've looked through all previous issues of the backup manager failing and I am unable to find anything to help resolve my issue.

    The error I'm getting is as follows:

    ERROR: PleskPMMResponseException

    Failed to parse response. Reason: Failed to read data from stream Process output:

    0: PMMConnector.php:537
    PMMConnector->getResponse(object of type StreamXMLReader)
    1: PMMConnector.php:63
    PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
    2: BackupLocalRepositoryList.php:17
    BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
    3: class.cList.php3:99
    cList->fetchList()
    4: class.cList.php3:118
    cList->init()
    5: backup.abstract-repository.php:46
    __backup__abstract_repository->accessItemsList(string 'GET', NULL null)
    6: backup.abstract-repository.php:26
    __backup__abstract_repository->accessItem(string 'GET', NULL null)
    7: UIPointer.php:596
    UIPointer->access(string 'GET')
    8: plesk.php:38

    I'm using Plesk 9.5.3, I'd upgrade to 9.5.4 however in the past when I've done an upgrade this didn't work and I didn't make a backup of anything, so you can tell I'm wary about doing an upgrade without a backup being done.........and now I'm stuck where I can't perform a backup!
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. Pete22

    Pete22 Guest

    0
     
    /var/log/sw-cp-server/error_log is empty

    /usr/local/psa/PMM/logs/pmmcli.log has the following:

    9458: 2011-04-27 13:00:51,429 DEBUG --> <pmmcli.GetDumpsListAction object at 0x13b5110>
    9458: 2011-04-27 13:00:51,429 INFO stdin: <dump-list-query><dumps-storage-credentials storage-type="local"><root-dir>/var/lib/psa/dumps</root-dir></dumps-storage-credentials><object-specification type="server" guid="0a16d0e7-0ad0-4d97-ac7d-aaaae82065d6" id="1" name="server"/></dump-list-query>


    Also not sure how I've lost the details of my other account :/
     
  4. Pete22

    Pete22 Guest

    0
     
    in addition to above:

    This has worked previously, just not sure when it stopped working.
     
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