Resolved backup manager not accessable

[Sellighsphire]

We have been hacked. Now, we made a new backup, so we can init the whole server and get things back to work, step by step.
After the backup was done, we aren't able to access the backup manager to verify the backup that was made. The manager loads aprox. 10 minutes and after that shows the timeout message from ngix (504 Gateway Time-Out).
We need to access the manager again. Should we delete some files via ssh to clean the whole stuff? Are there any other hints to get this manager run again?
We are running plesk 11.5.30 on centOS 6 (yes, we know that we should have updated this server earlier)

Thanks
Jens

 

[UFHH01]

Hi Sellighsphire,

We are running plesk 11.5.30 on centOS 6

and you opened a thread at

=> Home > Forum > Plesk Discussion > Plesk 12.x for Linux


Pls. consider to open a thread at: => Home > Forum > Older Products Discussion > Older Panel Software Versions > Plesk 11.x for Linux

 

[Sellighsphire]

oups. You're right. Thanks for the hint ...