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Issue Backup Manager not working

L

Locki

New Pleskian
Hello,
I want to get backup through backup manager but get erorr :

Warning: server "server"
Not all the data was backed up into /var/lib/psa/dumps successfully. Total space: 27.00 GB; Available space: 20.00 GB; Mounted on: /. /usr/bin/pigz: /usr/local/lib/libz.so.1: version `ZLIB_1.2.5.1' not found (required by /usr/bin/pigz) Broken pipe at /opt/psa/PMM/agents/shared/Storage/Storage.pm line 338. /usr/lib/plesk-9.0/sw-tar: -: Wrote only 4096 of 10240 bytes /usr/lib/plesk-9.0/sw-tar: Error is not recoverable: exiting now

What is the problem?
Thank you.
 
Locki said:
/usr/local/lib/libz.so.1: version `ZLIB_1.2.5.1' not found (required by /usr/bin/pigz)
Click to expand...
Something wrong with loading necessary library. What is your Plesk and OS versions?
Have you tried to fix it with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair installation

?
 
IgorG said:
Something wrong with loading necessary library. What is your Plesk and OS versions?
Have you tried to fix it with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
# plesk repair installation

?
Click to expand...
Thank you.
But get some error
Code: 
Downloading file products.inf3: 0%
Downloading file products.inf3: 100% was finished.
Downloading file plesk.inf3: 0%
Downloading file plesk.inf3: 100% was finished.
Downloading file ppsmbe.inf3: 0%
Downloading file ppsmbe.inf3: 100% was finished.
Downloading file sitebuilder.inf3: 0%
Downloading file sitebuilder.inf3: 100% was finished.
Downloading file sso.inf3: 0%
Downloading file sso.inf3: 100% was finished.
Downloading file setemplates.inf3: 0%
Downloading file setemplates.inf3: 100% was finished.
Downloading file pp-sitebuilder.inf3: 0%
Downloading file pp-sitebuilder.inf3: 100% was finished.
Downloading file billing.inf3: 0%
Downloading file billing.inf3: 100% was finished.
Downloading file mysql.inf3: 0%
Downloading file mysql.inf3: 100% was finished.
Downloading file apache.inf3: 0%
Downloading file apache.inf3: 100% was finished.
Downloading file nginx.inf3: 0%
Downloading file nginx.inf3: 100% was finished.
Downloading file php72.inf3: 0%
Downloading file php72.inf3: 100% was finished.
Downloading file php71.inf3: 0%
Downloading file php71.inf3: 100% was finished.
Downloading file php70.inf3: 0%
Downloading file php70.inf3: 100% was finished.
Downloading file php56.inf3: 0%
Downloading file php56.inf3: 100% was finished.
Downloading file php55.inf3: 0%
Downloading file php55.inf3: 100% was finished.
Downloading file php54.inf3: 0%
Downloading file php54.inf3: 100% was finished.
Downloading file php53.inf3: 0%
Downloading file php53.inf3: 100% was finished.
Downloading file php52.inf3: 0%
Downloading file php52.inf3: 100% was finished.
Downloading file pmm.inf3: 0%
Downloading file pmm.inf3: 100% was finished.
Checking for installed packages...
Downloading file PSA_17.8.11/plesk-17.8.11-ubt16.04-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-17.8.11-ubt16.04-x86_64.inf3: 100% was finished.
Downloading Extensions Catalog feed...
Downloading file PSA_17.8.11/plesk-patches-17.8.11-ubt16.04-x86_64.inf3: 0%
Downloading file PSA_17.8.11/plesk-patches-17.8.11-ubt16.04-x86_64.inf3: 100% was finished.
Downloading file PHP52_17/php52-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP52_17/php52-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP53_17/php53-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP53_17/php53-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP54_17/php54-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP54_17/php54-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP55_17/php55-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP55_17/php55-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP56_17/php56-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP56_17/php56-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP70_17/php70-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP70_17/php70-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP71_17/php71-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP71_17/php71-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file PHP72_17/php72-ubt16.04-x86_64.plesk17.inf3: 0%
Downloading file PHP72_17/php72-ubt16.04-x86_64.plesk17.inf3: 100% was finished.
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 0%
Downloading file SITEBUILDER_17.8.12/sitebuilder-17.8.12-deball-all.inf3: 100% was finished.
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Reading package lists...
E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable)
E: Unable to lock directory /var/lib/apt/lists/
Warning: there are errors in 'apt-get update'
[2018-07-31 07:44:01.218] ERR [panel] Cannot load settings: SQLSTATE[HY000] [2002] No such file or directory
SQLSTATE[HY000] [2002] No such file or directory
Detecting installed product components.
OK
Synchronizing the Debian APT package index files...
Reading package lists...
E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable)
E: Unable to lock directory /var/lib/apt/lists/
Warning: there are errors in 'apt-get update'
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 0%
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Checking whether the package dependencies are resolved.
E: Version '17.8.11-ubuntu16.04.build1708180727.16' for 'psa-locale-base-en-us' was not found
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into the log file...

ERROR: Installation will not continue

The apg-get failed with the following message:
Reading package lists...
Building dependency tree...
Reading state information...

Not all packages were installed.
Please contact product technical support.
exit status 1
 
Locki said:
E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable) E: Unable to lock directory /var/lib/apt/lists/
Click to expand...
Try to fix it with

sudo rm /var/lib/apt/lists/* -vf
sudo apt-get update
 
IgorG said:
Try to fix it with

sudo rm /var/lib/apt/lists/* -vf
sudo apt-get update
Click to expand...
Thank you.
some problem in update loop in this section:
Ign:53 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 xenial InRelease
Ign:54 http://autoinstall.plesk.com/ubuntu/PHP56_17 xenial InRelease
Ign:55 http://autoinstall.plesk.com/ubuntu/PHP70_17 xenial InRelease
Ign:56 http://autoinstall.plesk.com/ubuntu/PHP71_17 xenial InRelease
Ign:57 http://autoinstall.plesk.com/ubuntu/PHP72_17 xenial InRelease
Ign:58 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 xenial Release
Ign:53 http://autoinstall.plesk.com/ubuntu/PSA_17.8.11 xenial InRelease
0% [Waiting for headers]0% [Waiting for headers]

I think can not connection in autoinstall.plesk.com on http (webserver not response in http)
 
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