backup not working for one domain

[zebrafilm]

Another backup problem but different from all the others:

Normal manual backups work fine for most domains, but one doesn't work.
When I click backup, it jumps straight to the percentage bar, not asking for settings like normally.
It stays at 0% and no progress is made.
There is no error visable.
Is there a way to 'reset' the backup system of that domain? How can only one domain behave different?

Running 8.6.0.1 on windows 2008 web

 

[Satoriya]

Hi,

There are can be a lot of possible reasons why backup for this domain is not working, for example, if one of its database cannot be backed up, whole backup process fails and in most cases Plesk does not display such error, istead it just shows percents bar.

I would suggest you to check backup logs located in %plesk_dir%\PleskBakupLogs.
For every backup process Plesk creates a new log file in that folder, well, closer look into this log might make the backup problem clear for you.

 

[sergius]

Another backup problem but different from all the others:

Normal manual backups work fine for most domains, but one doesn't work.
When I click backup, it jumps straight to the percentage bar, not asking for settings like normally.
It stays at 0% and no progress is made.
There is no error visable.
Is there a way to 'reset' the backup system of that domain? How can only one domain behave different?

Running 8.6.0.1 on windows 2008 web

Please run the commnd to obtain <problem domain id>

"%plesk_bin%\dbclient" --direct-sql --sql="select t.id from longtasks t where exists(select id from longtaskparams p where t.id=p.task_id and p.param='domain_name' and p.val='<problem domain name>')"

Next run the following:

"%plesk_bin%\dbclient" --direct-sql --sql="delete from longtaskparams where task_id=<problem domain id>"
"%plesk_bin%\dbclient" --direct-sql --sql="delete from longtasks where id=<problem domain id>"

 

[zebrafilm]

Thanks Sergius, after using your guides and resetting all backup parameters and saving them it worked again.

 

[yassinsayed]

i have a problem restoring MSSQL to a domain it give this massage after selecting the uploaded backup file with extension .bak

Confirm the restoration of a database
dbbackup_server_backup_not_configured

please any help on this

 

[LDaniele]

Sergius solution worked well for me too

I've had a Plesk backup stuck at 39.6% with "Current Operation" at "Compress Files" since May 23, 2008 09:53 AM!

Using the solution from Sergius, my backups are working again. Thanks!!!

I just wish this information would be easier to find and that there would be a "Cancel Backup" feature in Plesk.