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Backup problem

J

JavierGonzalez

New Pleskian
Hello,

I just migrate from plesk 9 to 11.0.9 and have had some problems that I have been solved.
Now, in the daily backup I get the following error:

...
ERROR 56678c19-b826-4857-8ac3-22c49214229d Return code of sitebuilder bru utility: 1. Some errors occured during sitebuilder backup. Please see psadump.log file for more information
...
# Error: SQLSTATE[28000] [1045] Access denied for user 'pp_sb_db'@'localhost' (using password: YES)
....

Previously, the database did not exist and create by hand, but still gives error.

What I can do?

Regards
 
If you have migrated from Plesk 9 to Plesk 11, it means you were using old SB 4.5, not new WPB. I suggest you to contact our support to have this issue resolved. Thanks.
 
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