J
johnpugh24
Guest
Hi all,
I am having a problem backing up on our Plesk 7.5.1 install using the Plesk Backup program installed on the start menu by Plesk. It seems to be a permissions issue as what is happening is when running the backup, it comes up with the following error:
Dump error
Can't create dump file for dump MS SQL database example_db: Cannot open backup device 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\tmp17.tmp'. Device error or device off-line. See the SQL Server error log for more details.
BACKUP DATABASE is terminating abnormally.
The Event Log says:
3041 :
BACKUP failed to complete the command BACKUP DATABASE [example_db] TO DISK='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\tmp17.tmp'
18204 :
BackupDiskFile::CreateMedia: Backup device 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\tmp17.tmp' failed to create. Operating system error = 5(Access is denied.).
If you change the permissions on this directory (give write access) the backup will work, but the permissions revert back after you log off and when the backup is run again the same error will occur (this also stops scheduled backups)
Has anybody got any ideas?
Many thanks
John Pugh
I am having a problem backing up on our Plesk 7.5.1 install using the Plesk Backup program installed on the start menu by Plesk. It seems to be a permissions issue as what is happening is when running the backup, it comes up with the following error:
Dump error
Can't create dump file for dump MS SQL database example_db: Cannot open backup device 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\tmp17.tmp'. Device error or device off-line. See the SQL Server error log for more details.
BACKUP DATABASE is terminating abnormally.
The Event Log says:
3041 :
BACKUP failed to complete the command BACKUP DATABASE [example_db] TO DISK='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\tmp17.tmp'
18204 :
BackupDiskFile::CreateMedia: Backup device 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\tmp17.tmp' failed to create. Operating system error = 5(Access is denied.).
If you change the permissions on this directory (give write access) the backup will work, but the permissions revert back after you log off and when the backup is run again the same error will occur (this also stops scheduled backups)
Has anybody got any ideas?
Many thanks
John Pugh