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backup restore conflict

Discussion in 'Plesk 11.x for Windows' started by WinmanS, Sep 14, 2012.

  1. WinmanS

    WinmanS Basic Pleskian

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    I have reinstalled plesk and i tried to restore backup. I was able to restore clients by using restore commands in command prompt.Now i have a customer in plesk which i had before.I think now my customer is restored.
    then i logined to plesk and click on domains. i can see my domain which i wanted.But it shows "manage hosting" instead of "open control panel"(which is normal case).Actually i had my website running till i restored clients in cmd.
    Now if i got to my website it shows "Unauthorized Access is denied due to invalid credentials." If i give my RDP password i can access website.

    Then i tried to do domain restore.When i select domain restore i got following time conflicts.

    domainname.com
    Cannot restore domain: domain 'domainname.com' already exists in the Panel.
    domainname.com
    Unable to restore object: the provider does not have the required service plan.
    when i click next i got conflict handling methods.Here which one should i use?
    Use configuration and data from backup OR
    Use configuration from current system and data from backup
    if i use second one i didnt get all my settings back.i hav gone through all the plesk kb and conflict resolution.But i didnt find answer.please help me to solve this.Please tell wat should i do in this scenario?
     
  2. WinmanS

    WinmanS Basic Pleskian

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    Anyone reply me pls..
     
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