Backup/Restore task notification: UtilityError

[heuri]

Hello,
I'm running Plesk 11.0.9 Update #27 on Debian 6.0.6.

Since a week I get from my daily backup-task an error mail.

I just deleted an application in the app installer through the plesk panel.

How can I fix this error message?

Thank you very much.

Backup task finished.

Task was created by with guid (2c2e9bd1-6899-4366-a411-3a5866f2e8fc)


Creation date is: 2012-Nov-25 04:05:01
Task status is: error

Dump full name is: ftp://xxxxxxxxx//full_1211250405.tar




migration.result

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/opt/psa/PMM/sessions/2012-11-25-040501.701/migration.result">
<object name="MYRESELLER" type="reseller">
<object name="MYCLIENT" type="client">
<object name="host1217.xxxx.xxxxxxxx.de" type="domain">
<message id="38bf21d9-39d3-44b4-86ae-c63e741a9fed" severity="error" code="UtilityError">
<description>Unable to get APS instances on webspace id 15 (ErrorCode: 255, STDOUT.</description>
</message>
</object>
</object>
</object>
</execution-result>

 

[IgorG]

It is database Inconsistency. Try to find the domains for which webspace_id is 0 or incorrectly set

select id,webspace_id from domains;

Set with the exact webspace_id that is required. Check it with

select id,cacheId,registryUid from smb_apsPackages;

registryUid shouldn't be NULL. You can try to remove such records so as to run the backup perfectly.