Resolved Backup Task to Google Drive - Errors

[weareimpulse]

Server operating system version

Ubuntu 22.04.5 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.68 Update #2 Web Host Edition

hi, i've started getting errors in my nightly backups - never had this before. Looks like a Google issue, however, nothing has changed in my setup and it's been working like it is for over the last 3 years... never had an issue - any ideas from the error log snapped below??

Thanks... Tim

 

[Sebahat.hadzhi]

Hello, @weareimpulse . Am I correct in assuming that you are already in discussion with our support team about this issue?

 

[weareimpulse]

hi, no... i pitched the issue on here - just thought someone might have had the same experience/issue

i got another last night... not sure why, as we have 3 other plesk servers backing up to the same location and none are having a similar error.

 

[Sebahat.hadzhi]

Thank you for the confirmation. Could you please try temporarily increasing the values in panel.ini according to this article?

 

[weareimpulse]

many thanks - i'll give this a go

PS weird thing is, if I run it manually, it's all fine

 

[Sebahat.hadzhi]

Thank you, Tim. Please let me know if the issue is still ongoing and if you could you please confirm whether you are using a personal Google drive or it is connected to a project?

 

[weareimpulse]

hi, it all seemed to work as expected last night, many thanks for your help

PS - I think I have personal Google drive - its one we use for work stuff - but its my login i use

 

[Sebahat.hadzhi]

Tim, I have a follow-up on that case as it was further investigated by our team. project_number:85843360160 is our project in Google that the Google Drive Backup extension uses for different API requests. The Queries per minute limit was reached lately - they are back to normal now and the issue should no longer persist. Our team is still looking into that in order to find a permanent fix.

The alternative here will be to use your own project so you can set your own API limits. In order to get full API control in Google Workspace a project needs to be created here. After the project creation, an OAuth 2.0 Client credentials should be created and the extension should be configure via panel.ini as follow:

• if you want to use only personal drive

[ext-google-drive-backup]
personalName = MyProject
personalIdentity = {"web":{"client_id":"xxxxxxx","project_id":"my-project","auth_uri":"https://accounts.google.com/o/oauth2/auth","token_uri":"https://oauth2.googleapis.com/token","auth_provider_x509_cert_url":"https://www.googleapis.com/oauth2/v1/certs","client_secret":"xxxx","redirect_uris":["Confirm Sending Data"]}}

• if you want to use shared drives too

[ext-google-drive-backup]
corporateName = MyProject
corporateIdentity = {"web":{"client_id":"xxxxxxx","project_id":"my-project","auth_uri":"https://accounts.google.com/o/oauth2/auth","token_uri":"https://oauth2.googleapis.com/token","auth_provider_x509_cert_url":"https://www.googleapis.com/oauth2/v1/certs","client_secret":"xxxx","redirect_uris":["Confirm Sending Data"]}}

 

[webolot]

Thank's @Sebahat.hadzhi but after modify de panel.ini as follows...

[ext-google-drive-backup]
personalName = rclone-ionos-2022
personalIdentity = {"web":{"client_id":"MY_CLIENT_ID.apps.googleusercontent.com","project_id":"MY_PROJECT_ID","auth_uri":"https://accounts.google.com/o/oauth2/auth","token_uri":"https://oauth2.googleapis.com/token","auth_provider_x509_cert_url":"https://www.googleapis.com/oauth2/v1/certs","client_secret":"MY_SECRET","redirect_uris":["Confirm Sending Data"]}}


I get this error while trying to configure the Google Drive Backup on plesk (https://MY_PLESK:8443/modules/google-drive-backup/index.php/auth/redirect/mode/personal)...

 

[Sebahat.hadzhi]

I would suggest opening a ticket with Plesk support for an investigation of the issue on your server. To sign-in to support and open a ticket go to:
https://support.plesk.com
If you got your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk