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backup utilities installed but backup not available

R

Ronaldve

Guest
I've got a problem with Plesk, on my domains the backup icon is grey. It says it is not available because the backup utilities are not installed.
But when I check the Plesk Updater, Plesk Backup Manager has a green checkmark. It is up to date. :confused:

I tried removing the package from my system en reinstall the .deb files it still does not work.

I'm running Plesk 8.2.0 in Debian 3.1 Sarge.
 
Is psa-backup-manager in Components list on Server->Components page marked as installed?
If no, try to "Refresh" components list.
 
That's it :D
It works again now :) Thanks!

Another lesson learnd ;)
 
I doubt you fixed it by clicking on a page that only shows installed components :)

How did you fix the problem?
 
I just clicked the 'refresh' button on the installed components page, like dash suggested.

Before I did that psa-backup-manager said 'Component was not installed', now it says '8.2.0-debian3.1.build82070706.15'
 
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