Backup Utilities Upgrade

[joelmoss]

Trying to upgrade the Plesk backup utilities, as the current version I have (ver. 7.0 for Plesk 7.0.x Build: 041216.03) is refusing the backup any of my domains. My server provider told me I need top upgrade BU, so I have the new release, but when I try to install it, I get the following error: "The system administrator has set policies to prevent the installation".

I have searched the windows help and I get a result about norton, so that doesn't help. How can I get this upgraded anyone?

 

[ColorPrint]

You're need uninstall old Backup utility from "Add/Remove Programs" ->
Plesk ->
Modify", and then install new one

 

[joelmoss]

Already tried that, but it is not listed.

 

[ColorPrint]

Originally posted by joelmoss
Already tried that, but it is not listed.

try to start plesk setup, select "Modify" and uninstall update utility there...

 

[joelmoss]

How do I start Plesk setup?

 

[ColorPrint]

Originally posted by joelmoss
How do I start Plesk setup?

Plesk distrib. that you are used to install Plesk software