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Thanks for the answer, but it's still not clear. Specifically, for which file the permission should be edited, Websites & Domains>Files> httpdocs is all the WP installation files?
According to the previously quoted backup error message, the file is "slow.log" and located in your webspace (vhost) root directory. It must be readable by the subscription user and group psacln or psaserv.
Yes, I can access the server through SSH, I just wanted to avoid that if possible by asking you for an alternative solution. Anyway, I'll try it that way. Thank you
If the command below is correct, inserting "slow.log" in it doesn't give any results either.
'# chmod 0644 /var/www/vhosts/website.com/httpdocs/slow.log'
chmod: cannot access '/var/www/vhosts/website.com/httpdocs/slow.log': No such file or directory
If I try to open the "slow.log" file stored inside the httpdocs folder keep receiving the following notifications:
'Unable to display the file /var/www/vhosts/website.com/slow.log: Unsupported file format.'
If the command below is correct, inserting "slow.log" in it doesn't give any results either.
'# chmod 0644 /var/www/vhosts/website.com/httpdocs/slow.log'
chmod: cannot access '/var/www/vhosts/website.com/httpdocs/slow.log': No such file or directory
When slow.log is located in /var/www/vhosts/website.com, your command must be "cmod 0644 /var/www/vhosts/website.com/slow.log", not "...httpdocs/slow.log".
When slow.log is located in /var/www/vhosts/website.com, your command must be "cmod 0644 /var/www/vhosts/website.com/slow.log", not "...httpdocs/slow.log".