• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

big control panel problems - please help

D

DarkHorizons

Guest
Hi,

For some reason I am unable to do a lot of things in the control panel. Here are some of the problems that I am seeing. Can someone please let me know what happened here and how to fix it? The sites themselves and their email, etc seem to be working but PLESK is giving all of these major problems. I have tried a forced reinstall of the rpms but that didn't seem to help.

-----------

Clicking on 'Server' and then 'Service Management' gives this problem:

WEB_Server_package parameter not defined in features list.

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/plib/class.WebServerManager.php:201 psaerror()
1: /usr/local/psa/admin/plib/class.ServiceControl.php:86 WebServerManager->getWebServerPackage()
2: /usr/local/psa/admin/plib/class.ServiceControl.php:259 ServiceControl->chkServiceObjects()
3: /usr/local/psa/admin/plib/class.RestartServForm.php:86 ServiceControl->getServiceName()
4: /usr/local/psa/admin/htdocs/server/restart_services.php:42 RestartServForm->assign()



Clicking on 'Server' and then 'Mail' gives this problem:

Unable to create MailManager object: eval() failed: Empty error message from utility.

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/plib/class.MailManager.php:57 psaerror(string "Unable to create MailManager object: eval() failed: Empty error message from utility.")
1: /usr/local/psa/admin/htdocs/server/mail.php3:13 MailManagerMaker()



clicking on 'Server' and then 'updater' gives this:

AutoInstallerManager::getAutoInstaller() failed: Output is empty.

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/htdocs/server/autoinstaller_releases.php:23 psaerror(string "AutoInstallerManager::getAutoInstaller() failed: Output is empty.")


Trying to delete a subdomain gives this:

ftpmng() constructor failed: eval() failed: Empty error message from utility.

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/plib/class.ftpmng.php:44 psaerror(string "ftpmng() constructor failed: eval() failed: Empty error message from utility.")
1: /usr/local/psa/admin/plib/class.SubDomainManager.php:306 ftpmngMaker()
2: /usr/local/psa/admin/plib/class.SubDomainsList.php:99 SubDomainManager->delete()
3: /usr/local/psa/admin/htdocs/domains/subdomains/subdomains.php:74 SubDomainsList->delete(array)



and trying to remove a domain gives this:

ftpmng() constructor failed: eval() failed: Empty error message from utility.

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/plib/class.ftpmng.php:44 psaerror(string "ftpmng() constructor failed: eval() failed: Empty error message from utility.")
1: /usr/local/psa/admin/plib/class.PHostingManager.php:989 ftpmngMaker()
2: /usr/local/psa/admin/plib/class.PhDomain.php:216 PHostingManager->delete()
3: /usr/local/psa/admin/plib/class.BsDomain.php:284 BsDomain->delete()
4: /usr/local/psa/admin/plib/class.BsDomain.php:485 BsDomain->delete(integer "0")
5: /usr/local/psa/admin/plib/class.Manager.php:349 mdeleteDomains(array)
6: /usr/local/psa/admin/htdocs/domains/domains.php3:205 Manager->removeDomains(array)
 
go figure - everything caused by enabling safe mode in /usr/local/psa/admin/conf
 
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