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Blank Login Page after Install something

Discussion in 'Plesk 11.x for Linux' started by thorgek, Aug 31, 2012.

  1. thorgek

    thorgek New Pleskian

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    Blank Login Page after Install

    Hi there,

    i've got a problem with a new machine. After installing one or all of these components i get a blank login screen:
    - horde
    - health monitor
    - migration manager

    /var/log/sw-cp-server/error_log:
    (mod_fastcgi.c.2746) FastCGI-stderr: PHP Fatal error: Call to undefined function get_failure_redirect_url() in /opt/psa/admin/auto_prepend/auth.php3 on line 191

    /usr/local/psa/admin/logs/panel.log:
    empty

    any good advices?!

    cheers
    gini
     
    Last edited: Aug 31, 2012
  2. abdi

    abdi Platinum Pleskian

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    If you see empty page in Plesk control panel instead of a page with content, it means that an error occurred. By default Plesk does not show PHP errors for security reasons. To enable PHP error reporting, you can edit $PRODUCT_ROOT_D/admin/conf/php.ini and set display_errors = On, then restart Plesk. This should resolve the issue and help you locate the error.
     
  3. thorgek

    thorgek New Pleskian

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    Hi.

    I allready did that. It is the same as in the logs:
    Fatal error: Call to undefined function get_failure_redirect_url() in /opt/psa/admin/auto_prepend/auth.php3 on line 191
     
  4. abdi

    abdi Platinum Pleskian

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    Looks like the installation didnt complete fully that some files are missing! A re-installation of those modules is highly advisable.
     
  5. thorgek

    thorgek New Pleskian

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    Hey, sounds good. But how do i a reinstall of plesk components?!
    As far as i know there is no uninstall option in autoinstaller.
    do i have to uninstall the packages with apt-get?!

    cheers
     
  6. abdi

    abdi Platinum Pleskian

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    /usr/local/psa/admin/sbin/autoinstaller --help
     
  7. thorgek

    thorgek New Pleskian

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    okay, that was quite easy.

    i did a seccessfull reinstall but i still get this error.
    maybe the packages from the strato server aren't correct.
     
  8. abdi

    abdi Platinum Pleskian

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    Try defining the source of packages to the plesk server it self

    /usr/local/psa/admin/sbin/autoinstaller --source=http://64.131.90.31
     
  9. thorgek

    thorgek New Pleskian

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    that did it.
    thanks a lot. i had try source as well but it didn't worked.
    but your ip work!

    cheers
     
  10. abdi

    abdi Platinum Pleskian

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    Great to know that ...
     
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