1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Blank page in file manager

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by ZbyněkN, Jun 10, 2012.

  1. ZbyněkN

    ZbyněkN Guest

    0
     
    Parallels Plesk Panel, 10.4.4, 35, os_Ubuntu 10.04, GenuineIntel, Intel(R) Celeron(R) CPU 220 @ 1.20GHz

    PROBLEM DESCRIPTION
    - I have problem with create new hosting. When I go to Control Panel of some page and then to File Manager or FTP Access I see only blank page.

    STEPS TO REPRODUCE
    - Create new customer with some domain. Then go to control panel of the subscribe and click on File Manager.

    ACTUAL RESULT
    - Blank page

    EXPECTED RESULT
    - Page when I can work with hosting files and folders.

    ANY ADDITIONAL INFORMATION
    - I try to fix it by this thread: http://forum.parallels.com/showthread.php?t=259928&highlight=blank+page, but it dont work. When I rewrite file common_func.php3, Plesk write me: "This file is part of Plesk distribution. It cannot be run outside of Plesk environment."
     
    Last edited by a moderator: Jun 10, 2012
  2. ZbyněkN

    ZbyněkN Guest

    0
     
    Nobody here knows why I can get with some of the domains in file manager and not with different??
     
  3. VVasilis

    VVasilis New Pleskian

    10
    35%
    Joined:
    May 16, 2012
    Messages:
    6
    Likes Received:
    0
    the fix you mention in your post is only for windows does not apply to the linux version of plesk.

    MU#26 fixes the issue that seems to be caused by an incorrect type of field data in the sessions table in mysql.

    Please read more at
    http://kb.parallels.com/en/113637

    Applying the MU through plesk fixed the issue for me, it took several minutes to apply though so be patient while updating.
     
  4. ZbyněkN

    ZbyněkN Guest

    0
     
    It help, thanks :D

    Zbyněk
     
Loading...