Blank page in file manager

[ZbyněkN]

Parallels Plesk Panel, 10.4.4, 35, os_Ubuntu 10.04, GenuineIntel, Intel(R) Celeron(R) CPU 220 @ 1.20GHz

PROBLEM DESCRIPTION
- I have problem with create new hosting. When I go to Control Panel of some page and then to File Manager or FTP Access I see only blank page.

STEPS TO REPRODUCE
- Create new customer with some domain. Then go to control panel of the subscribe and click on File Manager.

ACTUAL RESULT
- Blank page

EXPECTED RESULT
- Page when I can work with hosting files and folders.

ANY ADDITIONAL INFORMATION
- I try to fix it by this thread: http://forum.parallels.com/showthread.php?t=259928&highlight=blank+page, but it dont work. When I rewrite file common_func.php3, Plesk write me: "This file is part of Plesk distribution. It cannot be run outside of Plesk environment."

 

[ZbyněkN]

Nobody here knows why I can get with some of the domains in file manager and not with different??

 

[VVasilis]

the fix you mention in your post is only for windows does not apply to the linux version of plesk.

MU#26 fixes the issue that seems to be caused by an incorrect type of field data in the sessions table in mysql.

Please read more at
http://kb.parallels.com/en/113637

Applying the MU through plesk fixed the issue for me, it took several minutes to apply though so be patient while updating.

 

[ZbyněkN]

It help, thanks

Zbyněk